UI/UX Designer 4

JOB RESPONSIBILITIES:

• The role will be within Rentals.
• Support the evolution of Customer Experience, developing the CX portfolio, roadmap, and reference architecture
• Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
• Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
• Strong passion and hands-on technical experience
• Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
• Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
• Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
• Stay current with innovative improvements/processes available in the larger world of experience design

Requirements

EDUCATION & EXPERIENCE REQUIRED:

• At least 3+ years UX Design experience
• Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments
• 3 years of experience with design tools such as Figma (required 1+ years), Sketch and other UX/UI software
• Comfortable working autonomously with product and engineering teams
• Top 3 Skills: Proficient in Figma, asks insightful questions, effective communication
• Ecomm experience is required 3+ years at least
• 3+ year exp designing complex systems or applications

REQUIRED SKILLS:

• Typical groups this position will interact with include business partners responsible for individual elements of a customers’ experience (product groups, content area, etc) as well as vendors hired by these business partners.
• In addition, this position may work directly with dealers and end customers.
• These interactions stretch across the entirety of business model and organization.
• This position may have direct relationships with Global Product Owners (GPO), Marketing/Product Support Managers, and Directors of various organizations, both internal and external.
• The position is challenged to identify problems quickly and correctly, some which may not be obvious.

Benefits

Benefits:

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

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