Program manager / maintenance engineering

United Airlines
Chicago, IL

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview And Responsibilities

This position will be part of the Facilities (FX) and Ground Support Equipment (GSE-GX) maintenance and engineering management team. This position will provide subject matter expertise for United Ground Support Equipment supporting a continuous improvement business model and strategy that enables United to provide dependable GSE equipment, cost savings initiatives and efficient total cost of ownership.

This role will collaborate and provide subject matter expertise for maintenance and engineering programs supporting GSE maintenance based on mission requirements GSE aircraft effectivity, station modeling methodologies, equipment capabilities, environmental, and federal / local governance.

  • Coordinates with internal and external partners for GSE & facility and asset program development and execution
  • Identifies, evaluates, and implements continuous improvements to GSE asset models that reflect the most current operational approaches and optimized equipment use
  • Responsible for project execution including planning, design, material ordering, installation, testing and implementation
  • Assists with the design, implementation, and/or modification of GSE to address safety, reliability, and performance issues
  • Leads team in developing technical specifications for GSE investment and modification
  • Provides guidance to ensure engineering integrity of new and existing facilities assets for safe, dependable, and cost-effective operations
  • Coordinates GSE reliability program
  • Includes collection of operational data, trends, troubleshooting, root cause analysis, and identification of corrective actions to ensure the effectiveness of the maintenance programs
  • Focuses on predictive, preventive maintenance that will maximize planned maintenance, reduce unplanned, reactive maintenance, and improve
  • in-service time for facilities buildings and assets
  • Assists with technical parameters of preventative maintenance programs and maintenance optimization in accordance with manufacture, regulatory, and industry best practices for building systems, passenger boarding bridge, related equipment, Ground Service Equipment, and


infrastructure

  • Collaborates to the development of maintenance monitoring strategy, systems, and infrastructure to support proactive and predictive maintenance for company assets
  • Contributes to the development of technical engineering, maintenance, safety program management, system reliability and life cycle management analysis, and systems training curriculum development


Qualifications

What’s needed to succeed (Minimum Qualifications):

  • Associate degree or 2 years of relevant work experience in Building, automotive, or mechanical maintenance.
  • 3+ years of repairing GSE equipment
  • 3+ years of modifications or build new GSE
  • Versed in NEC and NFPA rules and regulations, ASE certifications, DOT/CDL rules
  • 3+ years of experience overseeing GSE, project management and/or engineering and technical management
  • 3+ years of experience leading asset improvement initiatives and/or process improvement projects/programs
  • Experience leading teams in multiple locations
  • Strong planning and communication skills, strong interpersonal skills, identifying improvement opportunities
  • Ability to build strong internal and external business relationships
  • Ability to manage product quality and performance of multiple vendors
  • Ability to read and interpret, electrical system and mechanical system drawings and schematics
  • Advanced skills with productivity and collaboration tools including MS Office Excel, PowerPoint, SharePoint, etc.
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):

  • Bachelor's degree or 4 years of relevant work experience in Mechanical engineering, electrical engineering, industrial controls, digital technology, controls networks, machinist, welding, auto/diesel powertrains, electric vehicles
  • HVAC certification, powertrain design, hydraulic theory, electrical theory, OSHA 30
  • 3+ years of experience with airline GSE and operations
  • HVAC, electrical, and hydraulic systems,
  • 3+ experience in an airline operations environment involving asset planning and management
  • 1+ years digital technology architecture, networking, security, or applications development
  • Experience participating in sophisticated matrixed operations in airport/aviation setting
  • Experience leading teams and suppliers in multiple locations
  • Proven capability to influence and manage change
  • Accountable for consistent and clear communication to team, leadership, and collaborators
  • Ability to translate technical requirements for business groups


The base pay range for this role is $87,780.00 to $114,376.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Posted 2025-11-06

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