Bike Mechanic / Bicycle Repair Technician - Full Time

Pedal & Spoke Ltd
North Aurora, IL

Summary

Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem-solving attitude are qualities at the top of our list!
In this job, you will
  • Assemble and prepare bikes for sale.
  • Perform a variety of service functions on new and used bikes.
  • Provide one of a kind customer service through direct and detailed interaction with customers.
You are
  • Dependable
  • People-oriented
  • Adaptable
  • Detail-oriented
  • Proactive
  • Positive
  • Problem solver
Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include, but are not limited to:
  • Apply shop standards in the assembly and repair of bikes and skis across the full product line.
  • Evaluate the mechanical condition of the product and estimate the cost of repairs.
  • Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
  • Meet or exceed shop production standards.
  • Complete paperwork accurately and fully (record parts used, work performed, detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
  • Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
  • Assist the customer in the sale or repair process by sharing product and technical knowledge as appropriate.
  • Operate the cash register as necessary.
  • Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness, including the bench and common workspace. Install and adjust speed and gear mechanisms.
  • Assemble new bicycles.
  • Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
  • Align wheels.
  • Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
  • Be able to perform suspension repair or be willing to learn how to.
  • Install and adjust brakes and brake pads.
  • Help customers select bicycles that fit their body sizes and intended bicycle uses.
  • Sell bicycles and accessories.
  • Install new tires and tubes.
  • Clean and lubricate bicycle parts.
  • Build wheels by cutting and threading new spokes.
  • Explain technical product or service information to customers.
  • Sell products or services.
  • Perform basic equipment maintenance.
  • Order materials, supplies, or equipment.
  • Assemble mechanical components or machine parts.
  • Disassemble equipment for maintenance or repair.
  • Repair tires.
  • Other duties as needed/ assigned.

Requirements

Requirements include, but are not limited to:
  • Experience preferred working as a technician/ mechanic in a bike shop.
  • Previous bike assembly experience or equivalent preferred
  • Interest in working in a team environment, committed to providing excellent sales and service experience while increasing sales through service
  • STRONG attention to detail
  • Ability to maintain open and positive relations with employees and customers
  • Interest in developing own skills and knowledge
  • Availability to work a flexible schedule based on business needs, including evenings and weekends
  • Ability to periodically lift 40 pounds

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:
  • Adjustable hand wrenches
  • Bench mount stands, wall mount stands
  • Bike cable cutters
  • Box end spanners
  • Cable cutters
  • Cable stretchers
  • Cassette lock ring tools
  • Chain checkers
  • Chain cleaner brushes
  • Chainring nut wrenches
  • Compact scissors
  • Component cleaning brushes
  • Cone wrench sets
  • Crank bolt wrenches
  • Crank pullers
  • Crown race setters
  • Derailleur hanger alignment gauges
  • Desktop computers
  • Floor pumps
  • Folding hex wrench sets
  • Frame taps
  • Handlebar holders
  • Hex tools
  • Inventory management software
  • Linkage clamps
  • Multipurpose hammers
  • Needle nose pliers
  • Offset brake wrenches
  • Open end wrench sets
  • P-handled hex wrenches
  • Pedal Powered Software Bicycle Repair Man
  • Pedal wrenches
  • Personal computers
  • Phillips head screwdrivers
  • Point of sale terminals
  • Portable repair stands
  • Precision spoke wrenches
  • Screw type chain tools
  • Shop repair stands
  • Side cutter pliers
  • Spoke gauges
  • Sprocket removers
  • Straight-blade screwdrivers
  • Threadless nut setters
  • Three-way hex wrenches
  • Tire levers
  • Web browser software
  • Wheel truing stands

Benefits

A competitive pay including store discount and flexible scheduling is available to all associates.
Posted 2025-12-16

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