General Manager

Job Description

Job Description

Description:

General Duties and Responsibilities

• Drives business results by continuously managing the performance and profitability of the facility.
• Builds and maintains cross-functional partnerships with Finance, Human Resources, and Sales and Support teams.
• Develop, implement, and maintain advanced distribution technologies and strategic plans to optimize processes and reduce costs.
• Lead and mentor a team of managers and staff, fostering a culture of continuous improvement.
• Prepare and manage the P&L, ensuring cost-effective operations and financial accountability.
• Leverage financial reports and other business data to assess the effectiveness of distribution strategies and make data-driven decisions
• Communicate with customers, vendors and team members to ensure customer commitments are met.
• Develop and maintain Standard Operating Procedures (SOPs) for each assigned department and warehouse location.
• Interview, hire, onboard, train, and mentor the staff.
• Assess individual and team capability to ensure talent is in place to accomplish current and future work
• Manage facilities layout and updates, equipment requirements, and capacity planning for future business and company goals.
• Evaluate and improve facility usage, inventory management, and supply chain functions and practices.
• Inspect facilities and work sites to ensure that they are safe, fully functioning, and high-yielding
• Lead team building exercises to promote training and overall employee well-being
• Provide strong and timely communication to all customers and suppliers as required.
• Provide regular performance and planning updates to the executive leadership team
• Responsible for location security calls and issues outside of normal operating business hours.

Requirements

• Bachelor’s degree or at least 10 years of Operations, Warehouse, Supply Management, or Logistics experience.
• At least 8 years of multi-team building, quality control, budgeting, training, and performance-based environment experience.
• At least 5 years’ experience in a 3PL or warehouse distribution environment with multi-client and P&L responsibility
• At least 1 year of automation / robotic warehouse experience
• Ability to work in a fast-paced, high-speed environment, follow standardized work, and adhere to safe work practices in a continuous improvement environment.
• Experience and competence with computers including Microsoft 365, Teams, and Outlook.
• Ability to use a pallet jack and other basic warehouse equipment.
• The General Manager is required to be on call for location security during non-business hours.

Competencies/Skills

• Ability to work independently and team-orientated, able to work with diverse individuals within and outside the TIG Organization.
• Experience and competence with MS Office Products including Teams, Outlook, Excel, PowerPoint, and Word. Experience with Softeon a plus
• Problem-solving and detail-orientated, able to think critically about complex problems and make practical decisions
• Strong knowledge of health, safety, and environmental regulations
• Strong knowledge of and commitment to Continuous Improvement

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed. You will need to pass a background check before being hired.