System administrator
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Shape the Future of Workfront at IQVIA IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at Join a growing team that’s transforming how IQVIA manages projects and delivers client work. As a Workfront System Administrator, you’ll help optimize and scale a platform that supports thousands of projects across the organization. This role offers the chance to work on complex configurations, introduce automation, and design smarter workflows—all while collaborating with stakeholders to improve efficiency. You’ll be part of a remote-friendly environment that values innovation, flexibility, and career growth. Job Overview As a Workfront System Administrator, you’ll partner with other administrators and business stakeholders to enhance IQVIA’s enterprise Workfront platform. Your work will focus on improving processes, streamlining workflows, and implementing solutions that enable smarter, faster decision-making across a rapidly growing user base. You’ll configure Workfront objects, support integrations, and contribute to governance and best practices—all while helping shape the future of project management at IQVIA. Key Responsibilities- Partner with business stakeholders to understand process needs and implement solutions within Workfront.
- Configure Workfront objects such as custom forms, project templates, portfolios, reports, approval workflows, layout templates, and user roles.
- Support and optimize the Workfront platform, including troubleshooting and continuous improvement initiatives.
- Lead or contribute to process improvement projects, ensuring scalability and governance.
- Provide user enablement: onboarding, training sessions, and documentation.
- Monitor upcoming Workfront releases, test new features in sandbox environments, and communicate updates to users.
- Collaborate with Salesforce and development teams to ensure seamless integrations and process alignment.
- 3+ years of experience as a Workfront Administrator or Group Admin (preferably 5+ years).
- Strong knowledge of Workfront configuration best practices, including text mode and calculated fields.
- Experience in process optimization and change management.
- Familiarity with Adobe Fusion or similar automation tools (e.g., MuleSoft, Power Automate).
- Experience with system integrations (e.g., Salesforce, Jira).
- Reporting and analytics experience (Tableau, Power BI).
- Knowledge of data governance principles.
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