Quality manager

Overview:

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a leader in flexible packaging in North America and in retail services in Canada, and is Canada's largest printer. The Corporation is also the leading Canadian French-language educational publishing group. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

When your actions lead to success:

• 
  Audit Compliance & Certification
  • Maintain and update SQF documentation and procedures.
  • Lead SQF audits and ensure readiness for certification and recertification.
  • Serve as the SQF Practitioner and primary contact for food safety compliance.
  • Prepare and Lead all quality audits.

• Quality Assurance & Control
  • Develop and implement quality control procedures for printing and die cutting operations.
  • Monitor production processes to ensure product meets specifications and standards.
  • Investigate and resolve quality issues, customer complaints, and non-conformances.
• Process Improvement
  • Analyze quality data and trends to identify areas for improvement.
  • Collaborate with production and production teams to implement corrective actions.
  • Lead root cause analysis and CAPA (Corrective and Preventive Action) initiatives.
• Documentation & Reporting
  • Maintain accurate records of inspections, audits, and corrective actions.
  • Prepare quality reports for management and customers.
  • Ensure traceability and documentation compliance with SQF and customer standards.
• Training & Leadership
  • Train staff on quality procedures, SQF standards, and GMP (Good Manufacturing Practices).
  • Promote a culture of quality and continuous improvement across the facility.
  • Supervise quality department employees and coordinate cross-functional quality initiatives.

When your expertise drives us:

• Degree in related Field Preferred (Quality Management, Food Science, Engineering etc..)
• SQF Practitioner Certification Required.
• Minimum of 5 years of experience in quality management, preferably in printing or packaging.
• Strong Knowledge of GMP, HACCP and food safety regulations.
• Experience in ISO standards and Lean Manufacturing principles is a plus.
• Excellent analytical, communication and leadership skills.
• Strong emotional maturity level and tactfulness.

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].

Send us your application. Create something with TC Transcontinental.