SUBSIDY SUPPORT CLERICAL ASSOCIATE

State of Illinois
Springfield, IL

Job Requisition ID: 52821

Closing Date:

Agency: Department of Children and Family Services

Class Title: OFFICE ASSOCIATE - 30015

Skill Option: Keyboarding

Bilingual Option: None

Salary: Anticipated Starting Salary $4,004 monthly; Full Range $4,004 - $ 5,245 monthly

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC014 Clerical Employees, AFSCME


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?


Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.


No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Subsidy Intake Assistant. Under general direction, this position will perform complex paraprofessional functions involved in regulating and monitoring the adoption assistance program. The position will assign subsidy packets to regional DCFS Adoptions staff for review and approval and will monitor and track assignments to ensure compliance with timeframes. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s adoptions operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Serves as Subsidy Support Clerical Associate
  • Receives and assigns subsidy packets to regional DCFS Subsidy Support staff for review and approval
  • Answers incoming phone calls and greets visitors
  • Establishes and maintains files
  • Keyboards travel vouchers from handwritten materials
  • Serves as backup timekeeper
  • Maintains updated Rules and Procedures Manuals
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

  • Requires ability to pass a background check.
  • The conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by
strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification
or foster care and adoption, children and families are our focus.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan {MCAP}, Dependent Care Assistance Plan
(DCAP)

  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this
link: httRs://

Work Hours: Monday-Friday 8:30am - 5:00pm

Headquarter Location: 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222

Work County: Sangamon

Agency Contact: Quiana Richardson

Email: [email protected]

Posting Group: Office & Administrative Support


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS


Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Posted 2026-01-18

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