Manager, Strategic Sourcing Services

Job Description:

Company Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!

Department Overview

Department: U.S. Supply Chain Operations - Kitchen Equipment Enablement

Location: Chicago (MHQ)

Reports To: Director, U.S. Kitchen Equipment Enablement

Position Purpose

The Manager, U.S. Kitchen Equipment Supply Chain is responsible for leading a portfolio of kitchen equipment categories, suppliers, and strategic initiatives that enable McDonald's U.S. restaurants to operate reliably, efficiently, and profitably. This role plays a critical leadership position in shaping the future U.S. kitchen equipment ecosystem - from equipment strategy and supplier performance to service, lifecycle management, and reinvestment planning.

The role balances day-to-day equipment execution with transformational initiatives, partnering across Supply Chain, Operations, Engineering, Technology, Marketing, Finance, Safety, and Owner/Operators to ensure assured supply, strong performance, and long-term system readiness.

Duties

Equipment Strategy & Deployment

• Own U.S. equipment strategies across assigned categories, ensuring alignment to business growth priorities, operational needs, and long-term reinvestment plans.

• Lead deployment of new and replacement equipment, including field testing, market rollouts, and national implementations.

• Assess equipment feasibility and readiness for new menu, beverage, and operational initiatives; provide go/no-go recommendations to leadership.

• Drive standardization, simplification, and multi-sourcing strategies to improve resilience and reduce risk.

Supplier & Performance Management

• Serve as the primary supply chain owner for assigned OEM and service suppliers, holding them accountable to performance, quality, cost, and service standards.

• Lead supplier governance, performance reviews, corrective actions, and continuous improvement initiatives.

• Partner with Strategic Sourcing on pricing strategies, contract negotiations, and long-term supplier roadmaps.

• Identify supplier risks and develop mitigation strategies to protect restaurant operations and brand standards.

Service, Lifecycle & Digital Enablement

• Partner with Technology and cross-functional teams to support development of a connected equipment ecosystem, including asset visibility, service analytics, and lifecycle insights.

• Support service network performance through KPI development, issue resolution, and escalation management.

• Contribute to service integrator and technician enablement initiatives that improve equipment uptime and operator experience.

• Use data and insights to inform reinvestment timing, warranty strategies, and total cost of ownership.

Cross-Functional & System Leadership

• Support Owner/Operator engagement, escalations, and communications related to equipment performance and reinvestment.

• Represent U.S. Equipment in enterprise forums, workstreams, supplier summits, and system meetings.

• Mentor and develop supervisors and analysts, fostering a culture of accountability, curiosity, and continuous improvement

Qualifications

• Bachelor's degree in Supply Chain, Engineering, Business, or related field (MBA preferred).

• 7+ years of experience in supply chain, equipment operations, engineering, sourcing, or related roles.

• Experience managing suppliers, complex stakeholders, and ambiguous business challenges.

• Strong business judgment with the ability to balance near-term execution and long-term strategy.

• Demonstrated leadership experience, including project leadership and people development.

• Excellent communication skills with the ability to influence across all three legs of the system (corporate, suppliers, Owner/Operators).

Compensation

Salary Range

Bonus Eligible: YesLong - Term Incentive: YesBenefits Eligible: Yes The expected salary range r ange -$115,872.00 - $144,840.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 3361