Remote CSR Supervisor - Lawn Care
Responsibilities
- Provide clear, accurate, and helpful information to customers via phone, SMS, and email.
- Address customer concerns, compliments, or complaints related to services or billing, ensuring resolution to the customer's satisfaction.
- Foster positive relationships with existing clients to encourage repeat business and referrals.
- Stay up-to-date on the company’s products, services, and promotions to provide customers with the most relevant and accurate information.
- Collaborate with team members, technicians, and management to ensure smooth operations and customer satisfaction.
Qualifications
- Must have knowledge/background in agronomics, lawn care, or related field
- Proven experience in customer service, ideally in a remote setting.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism.
- Basic understanding of lawn care is a plus, but not required.
- Proficiency with computers and customer relationship management (CRM) software.
- A quiet, dedicated workspace with a reliable internet connection for remote work.
Compensation
Competitive salary plus additional bonus/commissions available.
Benefits
- Healthcare
- Paid time off
Recommended Jobs
Plant Manager I
Why Valvoline Global Operations? At Valvoline Global Operations , we’re proud to be The Original Motor Oil , but we’ve never rested on being first. Founded in 1866, we introduced the worl…
Social Media Coordinator
Job Description Job Description Happy HospitalityJob Posting: Social Media Coordinator About the Company: We are a highly motivated bunch who seek to create a space where you know you are goin…
Discover Mattoon: Your Next Surgical Adventure Awaits!
Surgical Technologist - Operating Room - Travel - (Surg Tech - OR) Embark on your next surgical adventure in Mattoon, where your expertise as a Surgical Technologist will flourish in a vibrant commun…
Senior Product Manager
About Apptegy Since 2015, Apptegy has grown from a small team working with a handful of Arkansas schools to a thriving community empowering thousands of schools and school districts across the Uni…
Jiffy Lube Multicare Assistant Service Manager (Experience Required)
Job Description Job Description Jiffy Lube Multicare Assistant Service Manager Business Description Jiffy Lube is the largest quick lube chain in the nation with more than 2,000 franchise…
Groomer
Job Description Job Description Description: Position Purpose Section Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devot…
DISHWASHER (FULL TIME)
We have an opening for a full time DISHWASHER position. Location: JPMC - 2500 Westfield Drive, Elgin, IL 60124. Note: online applications accepted only. Schedule : Full time schedule…
Accounts Receivable Specialist
Description Would you like to enjoy 100% paid medical, dental and vision insurance for you and your entire family? How about unlimited paid time off and a supportive and fun work environment? …