IT Operations Technician (Bloomingdale)
Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume.
Salary: $85,000 - $100,000 per year A bit about us: Seeking an IT Operations Technician who thrives on being embedded in the action directly within our production and warehouse environment. This is a high-impact, hands-on role built for someone who obsesses over system performance, operator experience, and eliminating friction at every level. Why join us?
- Strong company culture.
- Competitive compensation package – base + commission.
- Comprehensive employer-paid benefits package.
- Professional development and growth opportunities.
- Own the operator experience by ensuring every interaction with technology is frictionless, intuitive, and efficient. Minimize time spent on screens and maximize production output.
- Design and maintain error-proof (Poka-Yoke) systems that make it impossible for operators to select incorrect recipes or input wrong data. Accuracy should be the only possible outcome.
- Ensure consistency in UI/UX across all tablets and stations, reducing cognitive load and enabling seamless operation across the floor.
- Maintain the integrity of Work Order logic, ensuring the correct recipes are automatically triggered for each job.
- Own the “handshake” between database systems and production equipment, guaranteeing 100% reliability in communication and execution.
- Perform regular floor walks to verify that machines are executing instructions correctly, including templates, lot codes, and configurations.
- Ensure closed-loop, bi-directional data flow between equipment and systems, confirming real-time feedback and tracking against active work orders.
- Administer Mobile Device Management (MDM) systems to enforce strict kiosk-mode environments on operator tablets.
- Ensure devices are locked down to only essential functions—eliminating distractions, preventing misconfiguration, and maintaining system integrity.
- Proactively identify and eliminate any operational friction or manual workarounds that slow down production.
- Adopt a “zero-touch” mentality—automating processes wherever possible to streamline workflows and improve efficiency.
- Respond with urgency to system failures, data mapping issues, or work order disruptions to prevent downtime and maintain production continuity.
Seamless, “one-click” work order execution across all production lines
Near-zero downtime caused by system or data failures
A fully error-proofed operator experience with minimal intervention required
Reliable, real-time communication between systems and production equipment
Continuous identification and elimination of inefficiencies across the operation Required Experience
3–5 years of experience in Industrial IoT, systems integration, or similar environments
Strong experience managing integrations between databases and industrial hardware
Deep understanding of industrial networking within high-interference warehouse environments
Experience working in high-pressure, uptime-critical environments where downtime has immediate operational impact
Background in reliability engineering or environments requiring near-perfect system consistency
Experience with MDM platforms and device governance in operational settings
Familiarity with production equipment such as CIJ printers, labeling systems, or checkweighers Interested in hearing more? Easy Apply now by clicking the Apply button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
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