Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Salary Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

Join the Jerry Lucente State Farm Agency

At the Jerry Lucente State Farm Agency, were not just providing insurancewere making a difference in the lives of families. Since 2018, weve been serving the Chicago area , and our reach spans Illinois , Indiana , and Wisconsin . With a primary focus on Homer Glen and the surrounding suburbs, were committed to offering exceptional service and support to our community.

Were looking for passionate individuals who are eager to be part of a dynamic team thats driven by a desire to help people and provide outstanding customer service. Youll work alongside a supportive group that values collaboration, continuous growth, and making a real impact.

About Me:
As a father of three girls and several dogs, I understand the importance of work-life balance and creating an environment that supports both personal and professional growth. My family and I have deep roots in Chicago , and were dedicated to giving back to the community that has supported us. If youre looking for an opportunity where you can make a difference and grow with a dedicated team, this is the place for you.

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Jerry Lucente - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs

How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

Jerry Lucente - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.