Product Specialist/Sales Representative
Are you passionate about cars, customer service, and sales? Castle Kia and Subaru of McHenry is looking for a motivated Product Specialist / Sales Representative to help customers find the perfect vehicle while delivering an exceptional buying experience. This is an exciting opportunity for someone who enjoys engaging with customers, staying on top of the latest vehicle technology, and working in a fast-paced dealership environment. What You’ll Do As a Product Specialist / Sales Representative, your primary role will be to assist customers in finding the right Kia vehicle that fits their needs while ensuring a seamless and enjoyable buying experience. Your responsibilities will include: * Customer Engagement & Sales Growth
- Build and maintain strong relationships with customers, understanding their needs and preferences.
- Guide customers through the vehicle selection and purchasing process.
- Develop and implement sales strategies to meet or exceed sales targets.
- Follow up with leads and inquiries to maximize sales opportunities.
- Stay up-to-date on Kia vehicles, features, and technology, including hybrid and electric models.
- Provide expert advice on vehicle specifications, pricing, and financing options.
- Conduct test drives and demonstrate key vehicle features.
- Deliver a transparent, pressure-free buying experience.
- Assist customers with trade-in appraisals and financing options.
- Provide post-sale follow-up and ensure a positive long-term relationship.
- Stay informed on automotive industry trends, competitor activity, and market demand.
- Maintain accurate sales records and performance reports.
- Participate in ongoing training to enhance product knowledge and sales techniques.
- Sales & Customer Service Experience: Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
- Passion for Cars & Technology: A strong interest in Kia vehicles and their latest innovations.
- Excellent Communication & Interpersonal Skills: Ability to engage and connect with customers.
- Organizational Skills & Attention to Detail: Ability to manage multiple customer interactions and follow through on leads.
- Ability to Work in a Fast-Paced Environment: Comfortable handling multiple tasks and working flexible hours, including weekends.
- Valid Driver’s License & Clean Driving Record
- 401(K) with employer match
- Major Medical & Dental (50% employee paid premium)
- Vision
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Flexible work schedule
- Career advancement
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