Operations Coordinator

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results.

Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:

Position Overview

Our Operations team maintains the processes and internal tools that ensure all our projects are appropriately staffed with team members from our functional teams, that those team members are properly onboarded to all required internal tools, and that time reporting and project data processes are followed consistently and properly.

The Operations Coordinator will assist with keeping our time capture process running smoothly and provide the reporting and proactive monitoring to ensure project data and details are accurate and up-to-date. This role is ideal for someone who is highly organized, proactive, and confident working with data.

The Operations Coordinator will ideally be based remotely near Chicago for a 3 days per week hybrid onsite/remote work model at our downtown Chicago office.

Responsibilities

• Maintain project and project team data time capture and project management systems.

• Facilitate and enforce time entry process.

• Oversee Project Details in Financial System, including:

o Initiate project setup and monitor set-up process

o Monitor and maintain project & project team data (rates, dates, team members, etc.)

o Help facilitate coordination between billing and revenue teams and Project Managers

• Project Reporting - Ability to translate raw data into clear, actionable insights for team

o Perform periodic project reporting for agency leadership

o Perform periodic project time reporting and validation against financial information for Project Management team members

o Provide ongoing reporting on status and profitability of yearly recurring projects (OSPs, Data Strategy Retainers, Software Maintenance, etc.)

• Ownership of special projects, as determined by Resourcing Manager

• Provide backup support to One North's Office Coordinator, including front-desk coverage

When packing your bags, please bring:

• Excellent communication skills; ability to be clear, concise and persistent

• Self-Starter Mindset – Demonstrate ability to take initiative, comfortable identifying process gaps and ability to manage responsibilities with minimal oversight while maintaining high accountability

• Strong sense of teamwork and collaboration across various disciplines

• Strong multitasking capabilities with strong workflow management skills, including maintaining clear documentation and structured processes and the ability to balance recurring tasks

• Proactive problem-solving abilities to deal with challenging and evolving deadlines and priorities

• Ability to thrive in an environment that values an entrepreneurial spirit and a comfort with voicing concerns or asking clarifying questions when project data, financial details, or reporting logic doesn’t align

• Enthusiasm to work in a multi-disciplinary environment with design, strategy, technology, and client services teams

• Be engaged, curious, and willing to try and learn new things

Skills & Qualifications

• 2 or more years of professional experience in a digital agency space

• Bachelor’s degree from an accredited university

• Prior exposure to PeopleSoft, Float, or other similar Professional Service Automation tools

• Experience with MS-Office 365, with strong Excel confidence:

- Comfortable using advanced functions (pivot tables, XLOOKUP, conditional formulas, etc.)

- Willing to speak up when a formula, report, or data set doesn’t make sense

- Strong analytical mindset with a focus on data accuracy and clarity

This is a Permanent position based out of Chicago, IL.

The pay range for this position is $49600.00 - $74400.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following: · Medical, dental & vision · 401(k)/Roth · Insurance (Basic/Supplemental Life & AD&D) · Short and long-term disability · Health & Dependent Care Spending Accounts (HSA & DCFSA) · Transportation benefits · Employee Assistance Program · Tuition Assistance · Time Off/Leave (PTO, Paid Family Leave)

This is a hybrid position in Chicago,IL.

This position is anticipated to close on Mar 4, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.