Education Operations Assistant

Job Description

Job Description

Job Overview
We are seeking a dedicated and passionate professional to join our center operations team! The Education Operations Assistant is responsible for a variety of student facing, reporting, office management, and customer service activities that support the overall functioning and educational environment of Sylvan's tutoring center.

What's in it for you?

• Competitive pay and training
• A positive, low stress educational environment
• Ability to grow your career with additional responsibilities if desired

Qualifications

• Candidates should be available to work 3-4 days per week in the afternoons from 4-7pm and/or Saturdays from 10:00am - 2:00pm. Work days can be somewhat flexible depending on availability and center needs.
• Bachelor's degree in Education or related field
• State certified teaching license - preferred not required.
• 2-3 years of experience working with children ideally in an educational setting.
• 2-3 years working in a office/customer service facing role.
• Authorized to work in the US and pass a criminal background check.

Job Responsibilities:

• Prepare and administer student assessments according to Sylvan standards
• Review student records and prepare conference materials according to Sylvan standards
• Respond to customer inquiries around Sylvan's programming, pricing, and scheduling
• Prepare student instructional materials, tutor work stations, and student prize center
• Greet and assist students, parents, and potential customers according to Sylvan standards
• Check students in and out of the Center with particular attention to student safety and well-being
• Support a variety of other center operational and ad hoc activities, including some light cleaning activities
• Depending on background and experience, may also act as substitute tutor

Sylvan is long time proven leader in the education industry with over 45 years of helping students who have struggled in the traditional classroom setting succeed academically. Our unique combination of experienced teachers, adaptive technology, and positive student behavior reinforcement sets us apart as the gold standard for students looking to catch up, keep up or get ahead in school.

The Education Operations Assistant is responsible for a variety of student facing, reporting and clerical activities that support the overall functioning and educational environment of Sylvan's tutoring center. Ideal candidates will be available to work 10 -12 hours per week. Additional hours are available as you grow in position and experience.

ESSENTIAL JOB FUNCTIONS

• Prepare and administer student assessments according to Sylvan standards
• Review student records and prepare conference materials according to Sylvan standards
• Respond to customer inquiries around Sylvan's programming, pricing, and scheduling
• Prepare student instructional materials, tutor work stations, and student prize center
• Greet and assist students, parents, and potential customers according to Sylvan standards
• Check students in and out of the Center with particular attention to student safety and well-being
• Support a variety of other center operational and ad hoc activities, including some light cleaning activities
• Depending on background and experience, may also act as substitute tutor

KNOWLEDGE REQUIRED

• Bachelor's Degree in Education or related field.
• State or provincial teaching credentials (current, working toward or expired) - preferred not required.
• 2-3 years of experience working with children ideally in an educational setting.
• Experience using Microsoft Word, Excel, PPT and other standard business applications.
• Knowledge of general office equipment such as copiers, printers, and office phones.
• Authorized to work in the US and pass a criminal background check.

Job Type: Part-time

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off

Work Location: In person