OnSite Specialist - Rockford, IL

Position summary:

• Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
• Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time).

Education & special trainings:

• High School Diploma or equivalent required
• Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
• Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal.

Qualifications & experience:

• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
• The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.
• The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.

Scope of Work Summary (Operating Room Support):

The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring

optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines

to maintain smooth, high-quality OR operations.

Core Responsibilities:

· Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.

· Confirm equipment functionality and image routing prior to each procedure.

· Adjust camera, monitor, and device settings intraoperatively.

· Provide immediate troubleshooting of endoscopy and integration systems.

· Manage post-procedure breakdown and staging of all Stryker equipment.

· Clean/disinfect towers and components, restock consumables, and perform basic maintenance.

· Educate OR and SPD staff on proper use and troubleshooting of Stryker products.

· Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Scope of Work Summary (Sterile Processing Department – SPD):

Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy.

Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

Core Responsibilities:

· Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.

· Perform in-line function testing (leak, sharpness, insulation, or power checks).

· Wrap and containerize sets for sterilization per IFU.

· Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.

· Facilitate repairs, replacements, and instrument tracking per hospital protocols.

· Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Pay rate will not be below any applicable local minimum wage rates.