Program Manager Tech
Kforce has a client that is seeking a Program Manager Tech in Chicago, IL. Responsibilities:
- Manage small-to-medium projects from inception to completion, ensuring adherence to timelines and budgets
- Coordinate, plan, schedule, and supervise CE audits and compliance verifications
- Identify and address vulnerabilities, recommending new equipment designs and technologies for efficiency projects
- Coordinate with stakeholders to drive identification and remediation of vulnerabilities and provide recommendations on new data center equipment designs, technologies, and construction methods
- Coordinate projects, develop detailed plans, and integrate technical activities to achieve goals
- Present and explain proposals, reports, and findings to management effectively
- Review and recommend/approve contracts and cost estimates
- Serve as the primary liaison for all operations-related queries and issues during design and construction phases
- Lead end-to-end oversight of new data center builds from an operations perspective, providing crucial input and oversight
- Ensure timely and comprehensive responses to RFIs affecting operations, minimizing disruptions, and enhancing clarity
- Implement Quality Assurance/Quality Control processes to address post-Integrated Systems Testing (IST) and turnover issues, ensuring the delivery of high-quality results
- Coordinate with various stakeholders on ongoing changes, issues, challenges, and lessons learned, ensuring alignment with approved Plans of Record (POR)
- Manage turnover deliverables and address post-turnover issues, including warranty and defects management, and tracking of Technical Support Bulletins (TSBs)
- Participate in operational advisory committees (OAC), Go/No-Go decisions, and design calls as representatives of the operations team
- Conduct L2, L3, L4, Post-IST, and turnover walks to verify operational readiness and compliance with Microsoft Operations processes
- High School diploma, GED, or equivalent
- Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field
- All candidates must hold an OSHA or OSHA-approved NFPA 70E
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
- 5+ years of work/applied learning experience in technical fields (e.g.: automotive, electrical, controls, data center) or 5+ years of industry experience and college course work
- 5+ years of experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
- Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
- Able to work a flexible work schedule which could include 12-hour shifts, rotating shifts, 3-, 4-, or 5-day work weeks
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