Client Advisor
As a Boutique Client Advisor, you will elevate the shopping experience by assisting clients one-on-one in our River North Boutique and digitally throughout the day. This is a unique sales opportunity in that the Boutique Client Advisor is involved with product development and has the opportunity to work directly with the designer, Maria Pinto, and back of the house planning team by providing insight and input based on feedback and learnings from client interactions.
The ideal candidate has a relatable attitude and is able to walk clients through Maria Pinto’s story, quickly assess their needs, and provide exceptional customer service that makes each woman feel special, understood, and joyful. WHAT WILL YOU DO?
- Consistently meet and exceed individual sales goals
- Grow and develop Maria Pinto’s client base through one-on-one interactions in our Boutique and through personalized outreach, inviting customers back into the shop, and reactivating lapsed clients
- Maintain up to date and detailed client profiles
- Be a trusted source of knowledge on clothing, fabrics, promotions, events, policies, and service for all clients
- Suggest and style garments to show the versatility of Maria Pinto pieces based on client profiles and feedback
- Develop relationships with clients and based on learnings, provide feedback to planning and design team for upcoming merchandise plans
- Help host events in the Boutique and virtually, to grow and develop our client base through intimate interactions
- Travel with team for Pop-up shops throughout the nation
- Strategize and take initiative to increase individual and store productivity
- Become proficient in merchandise, POS, and company procedures
- Maintain visual presentation and cleanliness standards at the Boutique
- You are results driven
- You have excellent interpersonal skills to ensure clear and effective communication with clients
- You are responsible, punctual, curious, and enthusiastic
- You have brand and industry knowledge and enthusiasm for creating personal styling experiences
- You have an infectiously positive attitude and are willing to take on just about any task that comes your way
- You are comfortable at quickly learning and adapting to technology
- You have prior experience with POS and CRM solutions (preferred)
- Minimum of 3 years (preferably 4+) of retail sales experience in women’s ready to wear
- Education: BS/BA preferred
- Opportunity to work closely and collaborate with renowned designer, Maria Pinto
- Compensation: Hourly pay plus a very competitive commission structure with strong upside
- Merchandise discount
- Unlimited growth opportunities
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