Program Manager Aftermarket Automotive

Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.

You will find our products in home improvement centers, big box retailers, hardware stores, and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.

MAT can maintain consistent expertise and solutions across the entire supply chain. We’re experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service — we don't just make it happen, we ensure it happens with excellence.

We’re more than manufacturing, we’re MAT.

Benefits

• MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment
• Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
• 401k Retirement Plan + Company Match
• Career Advancement Program, training and development
• Wellness Programs, including fitness reimbursements and mental health support
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Voluntary Life / AD&D , Employer Provided Life/AD&D
• and More

Job Description

The Program Manager position will lead all day-to-day operational requirements needed to manage key national programs. The position is responsible for planning, coordinating and directing all program related activities to ensure that consistent customer satisfaction and progressive growth is being achieved for assigned accounts. This role provides an excellent opportunity for a self-motivated, driven individual to contribute significantly to the success of an organization.

Compensation Range: $90,00-$105,000

Principle Responsibilities

• Provides a central point of communication for customer inquiries, issues and conflict resolution to ensure excellent customer support
• Management and development of teams
• Understands and represents the Voice of the Customer and communicates all customer needs and considerations with key internal stakeholders
• Ensures current programs and development projects meet customer needs and requirements
• Leads cross-functional teams to ensure that program deliverables are consistently met on time and meet expectations
• Facilitates the communication of forecast projections and anticipated customer requirements to ensure the continuous availability of company products for delivery to customers
• Reports monthly on key customer metrics and budget requirements
• Intermittent travel to customers / vendors

Qualifications

Competencies

• Manages Work
• Results-Oriented
• Agile Learner
• Builds Trust
• Customer Focus 

Education/Experience:

• 4-year Bachelor’s Degree

• 2-4 years of business experience. Preferably in a program management, product management, or account management type role with heavy customer interface
• This position is in the Automotive industry. A background in the Automotive Aftermarket retail or commercial landscape is highly preferred
• People management
• Microsoft Office Suite
• Advanced Excel preferred
• Microsoft Project preferred
• SAP experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines. This is a full-time, direct hire position.