Client Executive, Institutional Asset Owners (Asset Servicing)

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Client Executive, Institutional Asset Owners (Asset Servicing)

Position Summary

The Client Executive will serve U.S. public pension funds, union and Taft Hartley benefit plans, and supranational and quasi government institutions as a senior relationship and delivery leader for a portfolio of large, complex asset owners.

The successful candidate will own total relationship strategy with accountability for retention, growth, client satisfaction, profitability, and commercial outcomes, leading consultative relationship management and delivery across custody, fund administration, governance, and asset servicing, while advising on industry trends, escalating issues, and driving expansion and prospecting.

Key Responsibilities

• Own the total relationship plan and strategy

• Deliver consultative relationship management and drive solutions

• Lead proactive client engagement and industry counsel

• Ensure accountability, service quality, and issue escalation

• Manage profitability and pricing strategy

• Partner effectively in a matrix and influence outcomes

• Address servicing gaps and use data to improve effectiveness, risk management, and client outcomes.

• Contribute to growth and prospecting

• Support new business efforts and targeted prospecting within the market.

Experience and Knowledge

• 10 to 15 years of experience in relationship management, business development, and client servicing, with significant exposure to asset servicing and investments.

• Strong interpersonal, negotiation, delegation, and sales capabilities to manage complex relationships.

• Proven leadership and organizational skills to assess client needs and mobilize resources across a matrix organization.

• Knowledge of asset servicing products, investments, and segment specific considerations, including plan design and specialized reporting and structure requirements.

• Understanding of end to end operations and how the components connect, with a data driven approach to improving effectiveness and identifying opportunities.

• Strong understanding of clients, competitors, the broader marketplace, and key industry trends.

• Clear, concise communicator with a collaborative approach across internal partners.

#LI-MG1

#Hybrid

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.