Associate, Intelligent Operations

Were consulting done different. While others might say itwe live ityour success is our success.

We start with the challenges you face then partner to drive to whats right for your business your people and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully respond with agility and accelerate time to value.

When you partner with Point B youll experience the speed and confidence needed to spot critical pivots navigate complexity with ease and tailor technology to fit your needs.

Were ready to start generating your future today.

JOB SUMMARY:

Associates in Point Bs Intelligent Operations Automation & Modeling capability help clients improve performance by designing and delivering data-driven technology-enabled solutions. Youll work at the intersection of people process and technologytranslating business needs into digital workflows and helping organizations modernize how work gets done. Associates have the opportunity to work with top clients of all types from start-ups to Fortune 500 companies in various industries including Healthcare Life Sciences Financial Services Manufacturing and Consumer Products & Retail.

RESPONSIBILITIES:

Participate in the automation development life cycle including requirements definition design testing deployment and continuous improvement.

Collaborate with clients to document and analyze business processes identify automation opportunities and translate business requirements into clear functional and technical specifications.

Support discovery and feasibility assessments that quantify value ROI and risk for potential automation and AI use cases.

Contribute to the design and configuration of process automation solutions using low-code RPA tools enterprise applications and custom app development.

Support data discovery activities by identifying cleaning and mapping process data across systems; understand how data inputs drive performance metrics and automation logic.

Partner with analytics and data teams to validate data quality lineage and governance requirements for automation solutions.

Configure test and deploy automated workflows; ensure alignment with client objectives and seamless integration with existing systems.

Maintain comprehensive documentationprocess maps data models technical specifications and user guides.

Support client enablement through training communication and adoption planning; help teams understand how automation and AI augment daily work.

Participate in developing internal playbooks reusable frameworks and accelerators that strengthen Point Bs Intelligent Operations offerings.

Partner with senior team members to research emerging technologies (e.g. copilots generative AI process mining simulation) and bring insights into active engagements.

Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business as well as Point B Solutions experts in other areas such as change management org design technology strategy mergers & acquisitions data & analytics and others.

Exercise an entrepreneurial spirit and contribute to the firms growth as an employee-owner.

REQUIRED QUALIFICATIONS:

2 years of management consulting and hands-on experience in process automation business process management or a related field. Prefer candidates with experience with advanced analytics machine learning or artificial intelligence as applied to process automation.

Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma. Functional knowledge of automation tools and technologies such as RPA (e.g. UiPath Blue Prism Automation Anywhere Microsoft Power Platform Appian Celonis) and enterprise applications (ERP CRM etc.).

Ability to work on-site as requested

Ability to work remotely

Ability to travel up to 80%

Ability to work non-standard work hours as necessary

B.A. or B.S. required

Relevant certification in process automation or related technologies preferred (e.g. Six Sigma Microsoft Power Platform) are preferred.

DESIRED QUALIFICATIONS:

Delivery & Product Mindset: Exposure to software development or product life cycle concepts (SDLC Agile or Design Thinking). Comfortable working in iterative environments and collaborating with both business and technical teams.

Analytical Skills: Strong analytical and problem-solving abilities with a keen eye for detail and the ability to identify process inefficiencies and improvement opportunities. Understanding of how data is structured captured and governed across business systems (ERP CRM workflow tools). Able to translate process data into insights using visualization tools such as Power BI or Tableau. Experience with data preparation joins and quality checks preferred.

Project Management: Experience managing projects including scoping planning executing and monitoring with a track record of successful project delivery. Familiarity with Agile methodology and Software Development Lifecycle (SDLC).

Communication Skills: Excellent verbal and written communication skills with the ability to convey technical information to non-technical stakeholders effectively.

Client-Focused: Demonstrated experience working directly with clients understanding their needs and delivering solutions that meet their expectations.

COMPENSATION & BENEFITS:

The estimated salary range for this role is $69000-$13800 USD per salary range is provided as required by local and state law as salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.

Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.

INTRIGUED TO LEARN MORE

When you apply for this role your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT

We put our passion for change to work using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the worlds best talent. Be part of a collaborative culture where we build lasting relationships with each other our customers and our communities.

Employee Ownership We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local can read more about our commitment to diversity on our website .

Point B is committed to providing equal opportunities for persons with disabilities or religious observances which includes providing reasonable accommodation for in any individualswith disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at emailprotected or to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Required Experience:

IC