Customer Service Representative

Kruger Animal Hospital
Bloomington, IL

The ideal candidate provides an excellent client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing e-mail and text messaging. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

Compensation:

Base hourly rate of $16.00 - $17.25 depending on experience

Eligible for periodic bonuses.

Benefits for full-time employees include health insurance, supplemental insurance (dental, vision, life, disability, etc) 401K, staff pet discount, uniform allowance, paid time off.

Visit our website

Please submit your resume and cover letter to [email protected].

Posted 2026-04-03

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