Senior Manager, Client Leadership

Publicis CoLab
Chicago, IL

Company description

TWINOAKS is a shopper marketing agency, with a point of view. We strive to create meaningful connections between shoppers and brands, driving long term consumer purchases. TWINOAKS hand selects top talent, with expertise and experience with the nation's largest brands and retailers.

Overview

We're seeking a Senior Manager, Client Leadership to help develop and lead omni program development.

PRIMARY RESPONSIBILITIES:

  • Lead the day-to-day client relationship while collaborating with senior leadership to establish and expand a broader client partnership

  • Independently drive projects from brief to execution with the internal team and client, properly translating and communicating key information while managing team workflow/deadlines and demonstrating category and brand expertise

  • Manage client expectations to ensure alignment and clarity in all work processes, details and deliverables

  • Support and partner with VP, Client Leadership to lead and grow assigned businesses

  • Strong collaboration with cross-functional counterparts (creative, strategy media) supporting in a manner that shows ownership of the work and investment in the success of the team

  • Immediate application of retail knowledge and experience while staying current on new trends/priorities

  • Demonstrate ability to strategically evaluate briefs and the creative product

  • Actively participate in strategic planning sessions and creative ideation with a point of view

  • Create and manage project budgets, supporting senior leadership in revenue management/goals

  • Anticipate potential issues and opportunities and resourcefully solve

  • Work with external vendors, as needed, to source/manage budgets and timelines

SKILLSETS REQUIRED:

  • Bachelor's degree in advertising, marketing, business, or related field

  • Minimum of 5-7 years of marketing or advertising experience

  • Strong agency and retail experience

  • Strategic thinking in the development of shopper marketing programs and leadership of day-to-day business

  • Ability to identify revenue growth opportunities on assigned accounts/business

  • Sound decision-making skills grounded in agency, client, retail and industry knowledge

  • Passion and ownership of the business - relentless pursuit of ways to elevate the work and internal/external relationships

  • Multifaceted support of the broader team and senior leadership

  • Ability to manage time, adhere to strict timelines and work well under pressure

  • Strong computer skills and proficiency in Word, Excel and PowerPoint

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more

  • Monetary assistance and support for Adoption, Surrogacy and Fertility

  • Monetary assistance and support for pet adoption

  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

  • Tuition Assistance

  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

  • Matching Gifts programs

  • Flexible working arrangements

  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

TWINOAKS is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected] .

All your information will be kept confidential according to EEO guidelines.

Compensation Range:$97,375 - $139,965. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

Posted 2026-04-21

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