Customer Service Rep (Work From Home)
We are seeking motivated, professional individuals to join a growing team within the supplemental benefits industry. For more than six decades, this organization has supported families by helping them better understand their available coverage options. As expansion continues across new regions, we are looking for dependable representatives who are goal-driven, coachable, and ready to build a long-term career.
Role Responsibilities
In this position, you will work directly with members and clients who are looking for information about their benefit programs. Your role will involve answering questions, explaining available options in a clear and helpful way, and providing a positive service experience from start to finish.
You will also stay informed on current programs and services so you can provide accurate guidance, review existing coverage details, and help identify options that may better fit each member’s needs.
What You’ll Be Doing
- Connect with members in a professional and friendly manner
- Provide clear information about benefit options and services
- Answer questions related to coverage and available programs
- Review member needs and help guide them through the process
- Maintain strong knowledge of company products and updates
- Build trust through consistent communication and follow-up
Ideal Candidate
Previous experience in customer service, sales, hospitality, or a related field is helpful, but not required. We are looking for someone who communicates well, enjoys helping people, and can stay organized while managing multiple responsibilities.
The right person is professional, positive, reliable, and comfortable working both independently and as part of a team.
We’re Looking For Someone Who Is
- Motivated and goal-oriented
- Confident speaking with people
- Able to build strong client relationships
- Organized and dependable
- Professional in both written and verbal communication
- Comfortable learning new systems and processes
- Able to stay focused in a fast-paced environment
What We Offer
- Hands-on training and ongoing support
- Weekly pay
- Performance bonuses
- Long-term income potential
- Growth and advancement opportunities
- Company-sponsored travel opportunities
- Remote work flexibility
This is a strong opportunity for someone looking to grow with a supportive team while helping individuals and families better understand their benefit options.
Apply today to learn more about the role and how you can become part of our team.
Recommended Jobs
Associate Director, Design Quality - Design Lifecycle Management
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Mig Welder
Mig Welder Job Overview We are seeking a skilled Welder to join a growing manufacturing team responsible for building high-quality telescopic seating systems used in schools, theaters, and …
MA / Phlebotomist for Wellness Screenings
THIS IS PER DIEM -- NOT FULL/PART TIME. Flexible Schedule! Chose your own hours! Quest Diagnostics is a leading provider of worksite wellness screenings and health improvement programs. During a…
Urgent Care-No Call, 35 Hrs Weekly
A thriving, nonprofit healthcare system is seeking a BC/BE Urgent Care physician to work in Crown Point, IN! Less than an hour from downtown Chicago! Take the best position in the US for an Urgent …
ULD Repair Technician
Job Description Job Description Job Title : ULD Repair Technician Responsibilities: The ULD Technician is responsible for maintenance and repairs to Unit Load Devices Performs maintenan…
Vice President, Specialty Care Services
Overview: The Vice President, Specialty Care Services is a member of the Carle leadership team and serves as part of a dyad leadership team with the medical director and works closely with the admini…
Construction Project Manager
Job Description Job Description SUMMARY ONeill Contractors, Inc. is the leading service disabled veteran-owned general contractor in the Chicagoland area, specialized in managing federal gover…
Kids Soccer Coach
Super Soccer Stars is seeking a highly motivated and enthusiastic Youth Soccer Coach to join our team. As a coach, you will have the opportunity to work with children aged 4-10yrs to improve their so…
Laboratory Technician (Professional)
Production Laboratory Technician Compensation and Schedule $20.50/hour M-F dayshift 7am - 3pm Job Duties Prepare process and finished product samples; perform analytical testing using ins…
Business Development Account Manager
The Opportunity Imagine being the person who connects thousands of librarians, faculty, students, and researchers across North America with data that shapes real decisions. With 200+ academic instit…