HR Specialist

Job Description

Job Description

Job Summary:

• Supports execution as directed by manager or principal for HR modules

• Assists in resolving escalated tickets related to HR systems.

• Provide technical support to HR staff and end-users, resolving system-related issues.

• Provides fundamental analysis of HR data across various HR modules, identifying trends and discrepancies.

• Supports testing of routine system updates for new system features and ensure functionality and compatibility.

• Maintains compliance with applicable regulations and organizational policies related to HR systems.

• Assists in audits by providing necessary data and system information and documentation.

• Gathers data artifact requirements to support audit and compliance requests.

• Participates in data quality and governance processes, ensuring accuracy and compliance

• Completes data analysis and cleansing activities to support defect resolution and data imports.

• Supports the development of Standard Operating Procedures (SOPs) and training materials for HRIS users, ensuring they understand system functionalities and best practices.

• Assists with system leads and IT to identify and implement process improvement initiatives

• Assists with maintaining system permissions.

• Assists system leads with enhancement and testing activities.

• Executes user acceptance (UAT) and regression testing

• Develops reports, analyses, and presentations to stakeholders.

• Ensures reports meet business requirements and support decision-making processes

• Readily seeking clarity and guidance when needed and showing commitment to learning and growth

• Volunteering for new tasks, projects, or changes to develop new skills and build confidence

• Actively requesting input on performance and applying constructive criticism to improve

• Proactively communicating with managers about workload, needs or challenges

• Taking the initiative to connect with team, seek mentorship, and contribute to a positive team environment

• Looking for ways to contribute beyond your core responsibilities, and proactively offering support

• Seeking to understand the "why" behind tasks, processes, and decisions to deepen knowledge

Qualifications :

• Experience with data management, system enhancements, and testing HR Management Systems (preferred SAP/Employee Central, Cornerstone, infinite Brassring or other SuccessFactors modules)

• Experience providing customer service to internal and external customers, meeting quality standards for services.

• Experience analyzing and reporting data and/or scenarios in order to identify issues, trends, or expectations to drive improvement of results and find solutions.

• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary

• Intermediate level skill in Microsoft Excel (VLOOKUP, Pivot Tables required)

• Basic skills level in both Microsoft Powerpoint and Word.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.