Advisory Solution Consultant Higher Education

ServiceNow
Chicago, IL

As a member of ourHigher Education SolutionConsulting team you will have a major impact on our future success by supportingEmployee Experience Customer Workflow ITXSolution Sales. You will guide revenue for one of ourproducts withthesupportand partnershipofSalesProductManagement and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

  • Support product sales as a technical and domain expertof a client-facing sales team
  • Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
  • Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you have:

 

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
  • 7 years of pre-sales solution consultingor sales engineeringexperience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Higher Education Solution Software sales
  • Experience working collaboratively with product management product marketing partnersand professional services
  • Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence
  • Travelas necessary

 

FD21

Additional Information :

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow.

Remote Work :

Yes

Employment Type :

Full-time

Posted 2025-11-21

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