Project Manager II - Media Exchange Account Manager (CMX)
Job Responsibilities:
- Act as daily point of contact for client post sale questions and updates
- Facilitate the end-to-end creative process between the advertiser and CMX’s creative team.
- Partner closely with the cross functional teams on campaign activation, trafficking, and optimizations.
- Lead meeting cadences with clients to communicate key campaign performance metrics, insights, optimization recommendations and upsell opportunities.
- Lead internal partner status calls and campaign performance reviews with
- Support monthly campaign billing, ensuring accuracy and delivery.
- Coordinate with internal teams to develop end of campaign reporting and presentations for clients
- Manage and develop strong, collaborative relationships with partners across the organization and lead cross-functional teams including Media, Analytics, and Billing to ensure consistent communication and execution of client strategy ;
- Proactively self-educate around assigned client categories, retail and retail media industry trends to identify the best practice opportunities for CMX to share with the team ;
- Participate in on-boarding activities for new team members
Skills:
- 05+ years of client services/account management experience in a direct/digital marketing agency or a combination of agency/client side.
Education/Experience:
- Bachelor's degree required, preferably with a concentration in marketing or business
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