Office Manager at Chiropractic Office

Job description:

We are seeking a motivated and detail-oriented Receptionist to join our team at a Chiropractic Office in the North Barrington/Lake Zurich area. This position is responsible for overseeing daily office operations, supporting client care, and maintaining a clean, professional, and welcoming clinical environment.

Office Hours: Mondays / Wednesdays 8:00am -5:00pm

Tuesday / Thursdays 8:00am - 7:00pm

As the first point of contact for our clients, this position plays a key role in creating a welcoming and efficient office experience.

Insurance Billing & Responsibilities

• Verify insurance eligibility and benefits
• Submit insurance claims accurately and in a timely manner
• Post payments, manage EOBs, and follow up on unpaid or denied claims
• Collect co-pays, deductibles, and outstanding balances
• Communicate with insurance companies as needed
• Efficiently support basic billing reports and documentation

Marketing & Communication

• Write and distribute monthly patient newsletters (email)
• Assist with patient education materials and office announcements
• Coordinate promotions, wellness updates, or seasonal messages
• Help maintain a consistent, professional tone for office communications
• Educate patients on treatment plans, office procedures, and follow-up appointments to foster engagement and understanding
• Handle front desk duties such as scheduling appointments, answering phone calls, and managing patient inquiries
• Handle general office duties (filing, pulling x-rays, cleaning front desk and beverage area, ordering supplies)

Qualifications :

• High school diploma or equivalent
• Previous receptionist or medical office experience preferred (not required)
• Strong written and oral communication
• Strong customer service skills
• Efficient and comfortable using computers, phones, and scheduling software
• Organized, dependable, and detail-oriented
• Positive attitude and professional appearance
• Ability to multitask in a fast-paced environment

Benefits:

• Competitive pay based on experience
• Employee chiropractic care
• Supportive, team-oriented work environment
• Paid training

How to Apply:

Please submit your resume and a brief introduction to [email protected]. If you have questions pertaining to this position please call and leave a message at 847-722-3759.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person