Night Auditor Hospitality

Job Description

Job Description

Position: Night Auditor
Location: Holiday Inn Express and Suites, 811 E Grand Ave, Bensenville, IL 60106
Pay: $18.00 - $20.00 per hour
Shift: 10:00 PM to 6:00 AM
Benefits:

• Employee discounts
• 401(k) retirement plan
• Career growth opportunities
• Bonuses

Job Summary:
Holiday Inn Express and Suites is seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will oversee the front desk operations during the overnight shift, ensure guest satisfaction, and perform end-of-day financial reconciliation to maintain accurate records.

Key Responsibilities:

• Greet and assist guests with check-in, check-out, and other inquiries in a professional and friendly manner.
• Balance and audit daily financial transactions, including room charges, payments, and cash handling.
• Prepare and distribute daily reports for management.
• Resolve guest complaints or issues promptly and professionally.
• Maintain the security of the hotel during the night shift, ensuring the safety of guests and staff.
• Monitor and respond to phone calls and emails as needed.
• Assist with setting up the breakfast area, if required, for the morning shift.
• Ensure the front desk area is clean and organized.

Qualifications:

• Previous experience in a hotel front desk or accounting role is preferred
• Strong mathematical and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively.
• Proficient in basic computer applications and hotel management software (training will be provided).
• Flexibility to work overnight shifts, including weekends and holidays.

Job Type: Full-time

Work Location: In person