Client Experience Representative

Perma-Seal Basement Systems
Burr Ridge, IL

:

Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We're looking for an in-office Appointment Setter who is more than just friendly on the phone—you're a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we'd love to talk.

What You'll Do:

  • Make outbound calls to existing customers and schedule free insulation service inspections
  • Close calls by meeting weekly appointment-setting goals and KPIs
  • Follow up via phone and email to generate strong leads (customer lists provided!)
  • Accurately log interactions and outcomes in our CRM system
  • Participate in weekly virtual team meetings via Google Meet

Position Details:

  • Full-time
  • On-site
  • Flexible schedule with performance expectations
  • $20 Hourly + Bonus!

What You Bring:

  • A results-oriented mindset and drive to meet or exceed goals
  • Confidence and skill in closing outbound calls by setting appointments
  • Strong phone presence with professional communication skills
  • Basic computer proficiency (Microsoft Office, CRM systems)
  • High school diploma or GED

Additional Info:

  • Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost)
  • Weekly team meetings held via Google Meet

Why Perma-Seal?

We're not just a company—we're a tribe committed to doing the right thing, serving with purpose, and fostering growth. You'll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? Apply today!

Posted 2026-07-12

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