Founding Product Designer

About Pinch

Pinch delivers premium at-home aesthetic care, designed around real life. We empower board-certified Nurse Practitioners to bring expert treatments directly to clients, on their schedule, in their space.

Founded by a surgeon and backed by leading venture capital firms, Pinch sits at the intersection of healthcare and hospitality. We’re building a platform that gives providers autonomy while offering clients a five-star experience that feels effortless, personal, and clinically sound. No waiting rooms. No rigid appointments. Just expert care, delivered with intention.

Based in Evanston, IL, Pinch is growing quickly. We’re early, ambitious, and deeply product-driven, with a strong point of view on how thoughtful design can elevate care, build trust, and make something complex feel seamless.

Role Summary

Pinch is seeking its first full-time product designer. We’re looking for someone who is passionate about the Pinch brand and eager to work at an early-stage startup where they can wear many hats and make a big impact.

We want a UX-focused product designer who thinks critically and challenges ideas they believe aren’t in the best interest of the user or the business. At the same time, they should be able to “disagree and commit,” working enthusiastically as part of the team.

Requirements

Desired Experience

• 5+ years of experience in product design
• Proficient in design tools such as Figma

Responsibilities

• User Experience Research
• Develop a deep understanding of our users through interviews and usability studies
• Gather insights using product analytics and business intelligence tools
• Run workshops (e.g., design sprints) to help the product team and stakeholders define the product vision and specific features
• Define requirements for new features, deliver polished designs, and clearly articulate design decisions
• Product Strategy
• Incorporate feedback from business stakeholders, users, and engineers, iterating rapidly on designs
• Prioritize features based on business and user needs
• Plan product experiments and determine success metrics using data
• Contribute ideas for product innovation to boost growth or user delight, and develop a perspective on Pinch’s long-term product vision
• User Interface Design
• Design user interfaces that apply the brand guidelines
• Build and maintain our design system in collaboration with frontend engineers

Benefits

• Competitive cash & equity compensation
• Comprehensive healthcare benefits including vision and dental
• Retirement savings 401k plan
• Flexible PTO
• Hybrid work schedule – 3 days in-office and 2 days remote each week
• Beautiful Industrious office workspace close to the Metra, Purple Line, and parking
• Discounted Pinch treatments and skincare
• Opportunity to grow with a fast-growing business