Housekeeper Lead - Proctor

Overview

To lead and support the continual development of Proctor Hospital and its affiliated entities in a manner which meets customer valid requirements of the Environmental Services Department in a manner which is cost effective and supports both team and individual goals. To be responsible for a shift schedule and provide functional guidance and to fill in when the manager is not available.

Qualifications

Responsibilities

Performs high quality of work within established standards. These are the established standards.

Cleaning Procedure

Follows departmental cleaning procedure for entire cleaning process.

Consistency/Thoroughness/Discrepancies

Ensures areas are cleaned thoroughly and consistently with little or no discrepancies (ex: high dusting, regular dusting, etc.).

Safety & Sanitation

Observes and follows Safety & Sanitation guidelines (wears proper Personal Protective Equipment gloves).

Puts Wet Floor signs out and removes them.

Performs any and all duties assigned by manager and/or director.

Training & Competency

Provides documented initial training for new employees on department cleaning procedures.

Provides documented on-going training for existing employees.

Conducts yearly competency on existing employees based on manager referrals.

Meets Patient Satisfaction goal in assigned areas for Cleaning and Courtesy

Performance Reviews

Assists manager in giving performance reviews.

Gives feedback on employees to manager daily.

Develops Individual Competencies for Equipment

Develops Individual Competencies for 'Department' Specific areas

Develops 'Task' Specific Competencies

Facilitates and Coordinates Product, Equipment, Task and Departmental In-services Performs amount of work as outlined by standard measurements

Completing Schedule/Work Assigned

Schedules is completed on a daily basis.

Discrepancies explained to manager/charge person.

Accepts manager's directions to perform outside schedule and/or seeking to perform outside schedule.

Completes project work assigned.

Productive Use Of Time

Performs projects in own area.

Implements procedures to increase productivity.

Constantly seeking to perform outside schedule.

Ensures bed ‘turn' times meet Department measurements.

Initiative

Requests directions to perform in other areas.

Initiates project work in own area.

Seeks to perform outside of schedule.

Assistance to manager

Makes rounds for manager or director.

Performs weekly inspections, with being patient rooms per their performance goals. Responsible for providing functional guidance to employers to assure smooth department operations.

Monitors Schedule For Changes

Reviews computer for checkouts.

Follows manager’s recommendations on controlling overtime.

Arranging Daily Schedule

Assess the daily workflow of the environment and make changes as necessary.

Chemical/Cleaning/Equipment

Maintains knowledgeable of duties, material and equipment used (i.e. thoroughly familiar with chemical usage and operation of equipment).

Stress/Changes/Flexibility

Deals with stressful situations and/or emergencies in a resourceful and effective way.

Adapts to all changing routines.

In-services/ Skill Development

Attends required In-services (i.e. Radiation Safety, Fire Safety, etc.)

Continues education in skill development.

Computer

Maintains ability to fully use the HBOC system.

Scheduling

Maintains knowledgeable of all schedules in order to make decisions on efficient use of staff.

Fills in when needed.

Ensures all hazardous and infectious waste materials are handled appropriately.

Assigns people as needed.

Completes meeting room Set-ups

Maintains knowledgeable of all meeting room set-up procedures.

Performs set-ups when no set-up tech is available

Assures that equipment is in good repair and workable.

Has a good working knowledge of all equipment.

Trains new employees on proper operating procedure of various equipment.

Ensures equipment is properly maintained (vacuum bags changed, filters changed).

Ensures carts are wiped down and ready for next day and that carts are polished.

Checks housekeeping closet is neat and organized.

Ensures housekeeping closet is properly stocked.

Ensures housekeeping closet floor and mop sinks are clean.

Audits items in closets and ensures that no personal items are stored in closets (ex: food, drinks, clothes, reading material).

Assists manager in maintaining regulatory compliance of Sani-pac biological testing which is conducted weekly.

Inventories and receives supplies as directed by manager.

Checks that equipment is properly cleaned and stored. Assist Manager in initiating and following through on Patient Satisfaction procedures with staff. Works as an influential member of the team.

Teamwork

Supports the efforts of fellow employees through teamwork (fills in when short).

Coordinates efforts and cooperates with all levels of staff both inside and outside the department.

Work Routine Change

Accepts changing conditions and new procedures.

Communicates work directions to staff.

Workflow

Maintains steady flow of work through own schedule or assigned work area.

Communication

Communicates with appropriate personnel within the department as well as outside the department

Participation

Assists other department staff members by filling in or accepting additional work not normally part of the job.

Assists others in the department when completing special projects as needed.

Assists in employee counseling and discipline.

Maintains a service attitude and conveys that attitude to employees.

Follows and ensures all hospital regulatory compliance.

Assists Manager with yearly employee reviews

Provides positive examples for all employees to follow.

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: ***email_hidden***.

Compensation And Benefits

The compensation range for this position is $17.46per hour - $28.29per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.