Management Consultant, Change Management Specialist
- Design and implement comprehensive change management plans to support initiatives for the client.
- Identify key stakeholder needs, concerns and expectations related to change initiatives.
- Conduct impact analyses and recommend appropriate change interventions and engagement strategies.
- Design and implement comprehensive change management plans to support initiatives for the client.
- Coordinate with communication teams to develop and execute communication plans, ensuring timely and effective stakeholder updates.
- Provide guidance and coaching to managers and supervisors, empowering them to drive successful change adoption.
- Monitor, assess, and report on the effectiveness of change management activities and change management framework, recommending adjustments as necessary.
- Proactively identify and address potential risks and resistance related to change efforts.
- Develop communication materials, training, and support resources as needed.
- Collaborate closely with project teams and affected stakeholders to ensure understanding of change impacts and alignment on change management activities.
- Strong written and presentation communicator with presence and impact
- Able to simplify complex ideas for broad audiences
- Adaptable and comfortable with ambiguity
- Self-motivated critical thinker who confidently asks questions and shares opinions
- Excellent at building relationships with diverse stakeholders
- Works independently and delivers high-quality results
- Prosci Change Management Certification or similar credential.
- Experience supporting Agile, Waterfall, and Hybrid delivery models.
- Understanding of enterprise-level project governance, RACI models, and compliance requirements.
- Prior experience working with financial institutions.
- Familiarity with ServiceNow PPM or similar project portfolio management tools.
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