Assistant General Manager

Tropical Smoothie Cafe
Gurnee, IL

At SERVE Hospitality Group, a Tropical Smoothie Café franchisee, we are seeking a proactive and experienced Assistant General Manager to help lead our team and ensure the smooth operation of our cafe. As the Assistant General Manager, you will support the General Manager in overseeing all aspects of the business, from daily operations to team development, while maintaining our high standards of service and product quality.

What Makes Us Stand Out:

  • Competitive Compensation: Earn $17 - $19 per hour plus tips! * Compensation is based on availability and experience*
  • Career Growth: Climb the ladder with our internal promotion pathways
  • Work-Life Harmony: Enjoy flexible schedules and regular closing times at 9 pm, ensuring a stable work-life balance
  • Healthy Environment: No grease, no fryers—just fresh, natural ingredients
  • Dynamic Atmosphere: Let your creativity shine in our vibrant juice bar environment
  • Employee Rewards: Take advantage of paid training, exclusive discounts, and a variety of rewards
  • Generous Benefits: Access medical, dental, and vision insurance, along with a 401(k) plan featuring a 4% company match. * C ertain tenure, hours and age requirements must be met*

Key Responsibilities:

  • Support Daily Operations: Assist the General Manager in overseeing day-to-day operations, ensuring the cafe runs efficiently
  • Team Leadership: Supervise and motivate the team, providing guidance and support to achieve performance goals
  • Customer Service Excellence: Ensure that all customers receive outstanding service and address any concerns or issues that arise
  • Inventory and Supply Management: Monitor and manage inventory levels, ensuring proper stock and ordering as needed
  • Training and Development: Train new team members and provide ongoing coaching to current staff
  • Financial Management: Assist with budgeting, cost control, and achieving sales targets
  • Operational Standards: Ensure compliance with all health, safety, and food safety regulations
  • Problem-Solving: Quickly and effectively resolve operational issues to maintain smooth service

Our Perfect Fit:

  • Motivated, and Hard-Working Individuals: Bring your authenticity, motivation, and dedication to our team
  • Passionate Hospitality: Deliver unparalleled hospitality with passion and enthusiasm
  • Vibrant, Energetic Team Players: Join us and bring your love for smoothies to our dynamic team
  • Our Secret Ingredient is Our People: We appreciate our employees with training, support, and recognition for success. No experience necessary!
  • Legal Eligibility: Ensure compliance with State and Federal employment guidelines
  • Minimum Age Requirement: 18 years old and above
  • Adaptability & Flexibility: Embrace change and work varied hours to support our team's success
  • Efficiency: Quick learner in a fast-paced Environment with the ability to work quickly and efficiently under pressure

Does this sound like your kind of paradise?

Apply today and let's blend up some brilliance together! Visit us at and let the adventure begin!

SERVE Hospitality Group - Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun!

Posted 2025-09-26

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