Overnight Shelter Coordinator

Feel called to serve?
Make a change this year--you can bring hope, healing, and help to those in need.
We're hiring an Overnight Shelter Coordinator in our Men's Emergency Shelter at our Joliet location , and we're looking for hearts ready to serve with love and purpose.
Answer the call. Join us today.

Position Summary:

Encourage and promote a peaceful, hospitable, and safe environment at the Men's Shelter and meet the needs of shelter guests, program residents and others seeking services as appropriate, treating all individuals with dignity and compassion.

DUTIES AND RESPONSIBILITIES

1. Provide support and/or supervision of guests/residents in accordance with the Shelter rules and procedures, which include but are not limited to sleeping areas, meals, chapel, facility activities, safety and security.
2. Maintain statistics regarding demographics and monthly count related to shelter guests/residents.
3. Collaborate with other Shelter staff, regularly meet with supervisor, attend staff meetings and other continuing education seminars as required.
4. Work front desk: answer phones, meet walk-in guests, accept and log donations, handle inquiries and maintain office operations.
5. Handle requests for shelter/program, which may include phone screening, intake, rules etc.
6. Demonstrate compassion, respect, hope, encouragement, active listening skills, confidentiality and ethical standards.
7. Opening and/or closing the shelter at specified times which includes, signing residents and volunteers in and out.
8. Direct residents back to Case Manager as appropriate on issues related to case management and program.
9. Able to handle emergency/crisis, determining the risks of harm to self and others, responding to the situation in a professional and appropriate manner.
10. Conduct incremental and regular rounds to ensure security through verification that all systems are working properly, doors and windows are locked, elimination of possible fire or safety hazards, and overall safety and security of the shelter guests/residents (walk through entire property).
11. Able to recognize and deal compassionately with substance abuse and mental health issues

SKILLS and QUALIFICATIONS

• Christian who desires to minister/work with people in varied circumstances related to homelessness including substance abuse recovery, domestic violence, and mental illness; treating them with dignity and respect in all situations.
• Bilingual – English/Spanish desired
• Able to dialogue with shelter guest/residents, holding them accountable and encouraging them on their journey from brokenness to a new life based on relationship with Jesus Christ.
• Computer literate (Word, Database, and Internet)
• Must have a teachable spirit and the ability to multi-task, listen, and follow instructions.
• Minimum two years of sobriety, if in recovery.
• Valid Illinois driver’s license – required with driving record acceptable to insurance carrier – required.
• CPR/First Aid certification – preferred.

EDUCATION/EXPERIENCE:

1. Minimum high school diploma or GED – required.
2. College education particularly in human services or related field – preferred.
3. 1+ years previous related work/volunteer experience – required.
4. Knowledge of substance abuse/recovery and mental illness – preferred.
5. Classes on drug and alcohol counseling – preferred.

Faith-Alignment Requirement: MorningStar Mission Ministries is a privately funded 501 (c)3 non-profit, non-denominational Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry which is dedicated to sharing the Gospel and relieving the physical and spiritual needs of the poor. We consider every position to be essential in the fulfillment of our ministry. As such, each employee (other than temporary or part-time thrift workers) must have a relationship with Jesus Christ.

Generous benefits offered to full-time regular employees:
• Pay: Targeting a range up to $18.00-$19.00 per hour depending on education and experience.

Outstanding health plan with BCBS; effective on the first day of the month following 60 days of employment.
• Health Reimbursement Account where employees are responsible for the first $900 of the $7,400 deductible for single coverage. MorningStar Mission reimburses the difference of up to $6,400 per year!
• Dental and Vision: Coverage paid 100% by MorningStar Mission; effective on the first day of the month following 60 days of employment.
• 403b Retirement Plan with matching contributions following one year of employment
• Holidays: 14 paid holidays per year.
• Vacation, sick time and Short Term Disability coverage paid by MorningStar Mission
• Life Insurance: premium paid by MorningStar Mission
• Thrift store discount and free meals during working shift from the MSM kitchen!

This position is 100% on-site, Joliet, IL.