Front-of-House Culinary Service Professional
The FOH Culinary Experience Lead reports to the service provider's General Manager(Sodexo Group) and will take daily direction from Salesforce Culinary Experience Manager and CDC, and multiple internal business partners. In this role, you would oversee service while providing exceptional hospitality to all guests and employees alike. Amongst other unlisted tasks, you would be responsible for all front-of-the-house services related to the Exhibition Kitchen, including full table service, reception set up and service, beverage service, and directing service staff (employees & contractors). Impactful members in this role are natural-born connectors who constantly work to establish and grow relationships with key internal members and teams over time. This position requires flexibility as operations may change on a day-to-day basis depending on planned events. Your Impact (Success):
Success in this role will be measured by your ability to: deliver world-class service to guests and employees; organize and curate a wide range of food and beverage events; consistently lead with high emotional intelligence and self-awareness; partner internally with other culinary team members, Events teams, Facility teams, operating / business units, and partner organizations; clearly and effectively report on current, upcoming, and past projects; track spend and accurate billing for culinary services; contribute to an energetic, engaging, and upbeat work environment; maintain a healthy work/life balance. Your Impact (Responsibilities):
- Maintain operational excellence by following standard operating procedures (SOPs)
- Establish, follow, and enforce sanitation standards and procedures; comply with health and legal regulations; maintain security systems.
- Take full ownership of food and beverage service originating in the Exhibition Kitchen
- Organize logistics, from beginning to end, for internal events hosted by our internal customers
- Purchase, store, and inventory a selection of wine, beer, and spirits
- Build professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal/professional networks, benchmarking state-of-the-art practices, and participating in professional societies.
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