Junior Services Representative - Phone

Junior Services Representative

Compensation: $20-$21/HR
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
Type: Temporary to Hire
Location: Downtown Chicago, IL
Work Model: Fully onsite

LaSalle Network is hiring a Junior Services Representative to join a growing team in the heart of downtown Chicago. This Junior Services Representative opportunity is ideal for someone who is detail-oriented, eager to learn and passionate about delivering exceptional service. As a Junior Services Representative, you'll support both internal teams and external customers while gaining valuable experience in a structured, process-driven environment. If you're looking to build your administrative or customer service career with a company that values accuracy, collaboration and professional growth, we encourage you to apply. Immediate interviews and a quick start are available.

What You'll Do as a Junior Services Representative

• Process participant paperwork related to death benefits and pension-related requests

• Provide exceptional customer service through professional phone support

• Accurately enter and maintain data across multiple internal systems

• Perform basic calculations while ensuring accuracy and compliance

• Review documentation for completeness and resolve discrepancies as needed

• Maintain confidentiality while handling sensitive participant information

• Collaborate with team members to meet service level expectations and deadlines

• Follow established procedures to ensure consistent, high-quality work

What We're Looking For

• Previous administrative support or customer service experience

• Strong written communication skills and attention to detail

• Basic math proficiency and the ability to perform simple calculations accurately

• Proficiency with Microsoft Outlook, Excel and Word

• Excellent organizational and time management skills

• Ability to follow structured processes while maintaining a high level of accuracy

• Comfortable working in a fully onsite, process-driven environment

• Eagerness to learn, receive feedback and grow within the organization

What's in It for You?

• Competitive compensation

• Hands-on experience supporting pension and participant services

• Professional development opportunities in a collaborative team environment

• Immediate interview process with a fast hiring timeline

• Opportunity to build valuable administrative and customer service experience with a respected organization

If you're ready to launch your career as a Junior Services Representative, we'd love to hear from you. This Junior Services Representative position is interviewing immediately, with an ASAP start date for qualified candidates. Apply today to join a supportive team where your attention to detail and customer-first mindset will make an impact.

Best,
Jessica McCourt
LaSalle Network