Front of House Manager

The Fifty/50 Restaurant group is currently looking to hire a Front of House Manager for our new venue in Collinsville, IL. Candidates will be responsible for assisting the General Manager with the overall operation of a large multi-outlet venue. Work with the General Manager and Executive Chef in setting the direction of the business in day-to-day operations as well as collaborating to grow the business, drive sales and manage costs. Must have the ability to run a smooth and efficient shift.

NOTE: This position will require the selected candidate to qualify for an Illinois gaming license, which includes (but not limited to) fingerprinting, criminal background checks, complete employment and housing history, and assessment all delinquent tax and/or child support obligations.

Essential Functions (Other duties will be assigned as needed):

● Interact with, direct and supervise Employees on a daily basis in a fair and dignified manner

● Assist with the interviewing, hiring, training, development and retention of qualified Employees

● Promote teamwork among co-workers and Employees

● Be hands on with all Front of House and Back of House teammates to ensure smooth and efficient service

● Authorize and control comps/voids for all service personnel

● Follow up with Employees and co-workers to ensure completion of assigned projects

● Identify, address and document individual Employee performance problems according to standard operating procedure

● Discipline and/or terminate as necessary according to The Fifty/50 Restaurant Group procedures

● Assign Employee workstations

● Uphold applicable policies and requirements of employment laws

● Become proficient in all job functions of both Front of House and Back of House Employees

● Organize and conduct periodic informational seminars for Employees

● Have a thorough understanding of and and uphold policies and procedures from The Fifty/50 Restaurant Group Employee Handbook, Employee benefits and company philosophies

● Assist with scheduling, conducting and documenting of Employee reviews according to standard operating procedure

● Complete projects as assigned in a timely manner

● Perform varied duties to ensure proper restaurant operation according to standard operating procedure

● Create atmosphere including lighting, music and temperature levels

● Address Guest needs effectively and courteously on an as needed basis

● Use tact and good judgment when dealing with Guests responding to their needs with patience and courtesy

Qualifications, Education and Behavior:

● At least 21 years old

● 1 to 3 years of full-service, high-volume Managerial experience in a polished, well-run, restaurant with 15 or more Employees

● A Bachelor's or Associate's degree from any accredited university

● Ability to clearly communicate and write in English

● Ability to lead and motivate your team with an attitude of mutual respect

● Skilled in developing and maintaining Guest rapport through interaction and social media

● High-energy, Guest-focused approach to floor Management

Why This Is A Career & Not Just A Job!

● Benefit Packages (Medical, Dental and Vision) with employer subsidy

● Competitive Pay and 401K + Match

● Paid Time Off (Salary), Paid Sick Leave and Paid Parental Leave

● Monthly Food + Beverage Perks at all of our establishments

● Quarterly Bonus Program (Salary)

Our company is growing rapidly and we always prefer to develop Leadership from within!