Marketing Communications Manager-Manager - Retiree Health Solutions

Do you have experience leveraging internal and external resources to build and deploy programs in Medicare?

Amazing Opportunity and Great Place to Work!

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here. (

If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight - We invite you to join our team! Learn more at careers.alight.com ( .

About the Role

As part of an industry-leading team, you will be a key member of the Retiree Health Engagement Services Strategy team. You will develop scalable and ongoing consumer-focused campaigns and engagement strategies promoting products, services, tools and benefits.

Responsibilities

• Developing and ensuring accuracy of multi-channel campaigns focused on retiree engagement strategy

• Supporting daily operations related to client-facing transition, Age-in/Retire-in, and ongoing retiree engagement programs. Collaborating with the Client Management team on these initiatives.

• Building and refining the ways the organization engages potential and existing B2C and retail customers by exploring and leveraging traditional, innovative strategies.

• Serving as a brand ambassador, collaborating with the Creative team to align programs with the Retiree Health and Alight brands. Developing strategies to enhance brand awareness.

• Representing teams in cross-functional initiatives that have impact throughout the retiree lifecycle.

• Utilizing your experience focused on the needs of Retirees, understanding of personal behaviors, organizational and industry insights. Developing a true "lifecycle" Marketing value proposition that drives consistency in programs.

• Identifying synergies and continuously seeing out efficiencies throughout all communication programs and channels.

• Collaborating with Retiree Health Engagement Services leadership to transform operations into a scalable, omni-channel, automated, and data-driven solution.

Requirements

• Demonstrate expertise in creating specialized communication and educational materials. This should be within the healthcare sector, with a particular focus on Medicare and individual or family populations.

• 5+ years' experience using Market Research, Marketing Metrics and program analytics to create performance benchmarks and measure attribution and campaign effectiveness.

• Have proven experience in utilizing internal and external resources to develop and implement programs, along with excellent stakeholder management and consulting expertise.

• Be experienced in the insurance and retiree industry, particularly those familiar with employer-driven, affinity partnership, and retail-focused products and services.

• Demonstrate in-depth knowledge of the retiree marketplace and proven experience delivering wellness content using data, research, and insights to achieve results.

• Possess ability to manage multiple bodies of work with different Marketing objectives with an eye toward identifying commonalities and scalable delivery opportunities.

• Demonstrate ability to serve as a true champion for the consumer. Exhibit passion and empathy to build meaningful engagement solutions by understanding their needs and desires.

• Have advanced education in Marketing, Advertising, Communication, Business or another related field.

• Display dynamic written and verbal communication skills.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

90,000.00 USD

Maximum :

125,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight ( and\ benefits\ selector\ page)

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.