Customer Advocate II (Elk Grove Village, IL, US, 60007)
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.
With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.
If this sounds like something you would like to be a part of, we’d love to hear from you.
A World of Difference. Made Possible.
This is a hybrid role; this person will be working remotely more than one day per week.
Position Responsibilities
- Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment
- Order and inventory management based on forecast and other modeling
- Manage on time and in full shipments
- Project management for our external customers (developing new business with existing customers)
- Achieve all goals associated with cash flow for GPI as associated for their account
- Goals include accounts receivables and working capital management
- Participate in Lean Sigma projects and deploy continuous improvement initiatives
- Develop strong relationships with internal and external customer contacts
- Liaison between GPI and our customer on all aspects of account management
- All other duties as assigned
Required Skills:
- Solid understanding of customer account management
- General understanding and experience with ERP business application, (SAP preferred)
- High degree of organization and attention to detail
- Successful time management and prioritization skills
- Effective written and oral communication
- Microsoft Office Skills
Required Experience:
- 2-5 years’ work experience or proven track record for success
- Four-year degree in applicable field of study or compensatory work experience is required
#LI-Hybrid
Pay Range: $55,000.00 - $68,700.00
Graphic Packaging is an equal opportunity employer and abides by all applicable federal, state provincial and local laws with respect to the recruitment and hiring process. We are committed to an inclusive, barrier-free recruitment and hiring process free from discrimination or harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Should you require an accommodation for a disability, please contact your Human Resources representative or email [email protected] .
Recommended Jobs
Sales Executive (1099)
Job Description Job Description Work With Us — or Let Us Work for You Independent Sales Partner (1099) – Build Your Business with The Utility Network Six-figure earning potential Schedul…
SR Business Development Manager (Metal Injection Molding)
Job description: Duties: The Sr Business Development Manager (BDM) is responsible for identifying growth opportunities, building strategic partnerships, and driving revenue for the organization…
Interest Form 2026 Season
Si está interesado en oportunidades de empleo con The Jel Sert Company para la temporada de producción de 2026, proporcione la información solicitada haciendo clic en el enlace "Iniciar su solicitud".…
Kids Soccer Coach
Super Soccer Stars is seeking a highly motivated and enthusiastic Youth Soccer Coach to join our team. As a coach, you will have the opportunity to work with children aged 4-10yrs to improve their so…
Business Development Representative
**LOCAL CHICAGOLAND CANDIDATES ONLY** Aqueity is looking for a Business Development Representative to join our team. For the past 29 years, Aqueity has been providing exceptional IT managed service…
Merchandiser
Job Description Job Description Are you searching for an exciting opportunity where you can showcase your merchandising skills and work directly with our wide range of products? As a Full-Time Me…
Lead Bartender
ABOUT US Ox Bar & Hearth is a neighborhood restaurant in Lincoln Park, rooted in seasonality, hospitality, and craftsmanship. We’re building a team of passionate, talented individuals who take pri…
Travel Nurse RN - Operating Room in Springfield, IL
Registered Nurse (RN) | Operating Room Location: Springfield, IL Agency: Titan Medical Group Pay: Competitive weekly pay (inquire for details) Shift Information: Days - 4 days x 10…