Customer Advocate II (Elk Grove Village, IL, US, 60007)
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.
With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.
If this sounds like something you would like to be a part of, we’d love to hear from you.
A World of Difference. Made Possible.
This is a hybrid role; this person will be working remotely more than one day per week.
Position Responsibilities
- Provide accurate and continual communications to internal and external customers on any aspect of order fulfillment
- Order and inventory management based on forecast and other modeling
- Manage on time and in full shipments
- Project management for our external customers (developing new business with existing customers)
- Achieve all goals associated with cash flow for GPI as associated for their account
- Goals include accounts receivables and working capital management
- Participate in Lean Sigma projects and deploy continuous improvement initiatives
- Develop strong relationships with internal and external customer contacts
- Liaison between GPI and our customer on all aspects of account management
- All other duties as assigned
Required Skills:
- Solid understanding of customer account management
- General understanding and experience with ERP business application, (SAP preferred)
- High degree of organization and attention to detail
- Successful time management and prioritization skills
- Effective written and oral communication
- Microsoft Office Skills
Required Experience:
- 2-5 years’ work experience or proven track record for success
- Four-year degree in applicable field of study or compensatory work experience is required
#LI-Hybrid
Pay Range: $55,000.00 - $68,700.00
Graphic Packaging is an equal opportunity employer and abides by all applicable federal, state provincial and local laws with respect to the recruitment and hiring process. We are committed to an inclusive, barrier-free recruitment and hiring process free from discrimination or harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Should you require an accommodation for a disability, please contact your Human Resources representative or email [email protected] .
Recommended Jobs
Restaurant Manager | Bolingbrook, IL
We are seeking a dedicated and motivated Restaurant Manager to help lead the team at a Casual Steakhouse. As the Restaurant Manager, you will play a vital role in supporting the restaurant's operatio…
General Laborer
The responsibilites of the General Laborer is to perform general production operation duties deemed necessary and requested by the supervisor or manager or lead. This does not include machine operati…
Courier/Swing Drvr/DOT-1
Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned rou…
Maintenance Tech 2
Job Description Job Description Description: About Ray Graham Association Founded in 1950, Ray Graham Association for People with Disabilities (RGA) empowers individuals with intellectual and…
Full-Time 3rd shift CT/Radiologic Technologist- Weekends- Eligible for $21,000 Sign-On Bonus
It is the mission of Graham Health System to provide compassionate, quality health services, in a responsible and charitable manner, to the people and communities we serve. We are the community’s choi…
OTR Flatbed Company driver Job in Rockford, IL by Eclectic Logistics
Requirements ~No more than two moving violations (last 3 years) ~No more than one accident (last 3 years) ~No more than 3…
Kids Sports Coach
Description Hey there, future coach extraordinaires! 🌟 We're on the lookout for fun-loving folks to join our team on a part-time basis, sprinkling joy throughout the Oakbrook, Lombard, Naperville…
Reefer Truck Driver - up to $130k / yr (Naperville)
Hiring CDL-A Truck Drivers TOP DRIVERS TAKE HOME MORE - Up to $130,000 net per year* COLD FREIGHT, HOT PAY - Strong weekly miles with mostly drop + hook YOUR CAREER, YOUR CONFIGURATION - Com…