Director, Solutions Development Financial Services

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Solution Manager – Financial Services Vertical

Position Overview

The Solution Manager serves as the strategic architect for Financial Services outsourcing proposals, combining deep operational expertise with commercial acumen to create compelling, competitive client solutions. This role bridges sales, operations, and finance to improve win rates, profitability, and risk management in an increasingly sophisticated marketplace.

Primary Responsibilities

Solution Development & Coordination

Lead the creation of comprehensive outsourcing solutions for prospective Financial Services clients, encompassing organizational design, savings identification, technology integration, service delivery frameworks, and value proposition development. Partner with sales leaders, subject matter experts, and marketing to deliver tailored, competitive proposals that address specific client challenges.

RFP Response & Business Planning Ownership

Manage critical deliverables including integrated solution design, portfolio cost modeling, financial pricing models, organizational structures, scope clarification, risk documentation, and corporate functional reviews. Participate in site tours and client-facing discovery sessions to diagnose needs and customize solutions accordingly.

Contract Support & Commercial Analysis

Assist sales leadership throughout the contracting process by identifying optimal business terms, developing contract exhibits, and conducting get-give analysis. Partner with Pricing Managers to validate scope and pricing changes, ensuring alignment between proposals and Master Service Agreements.

Cross-Functional Collaboration

Serve as liaison between sales teams and service line leaders, facilitating knowledge transfer of offerings, value propositions, resourcing models, and pricing strategies. Coordinate solutions resources across geographies to ensure consistent quality. Partner with transition teams and account management to enable smooth operational handoffs.

Financial & Risk Management

Create and maintain financial models demonstrating client value and JLL profitability. Develop benchmarks and analytics to support estimating and pricing, particularly in ambiguous scope situations. Identify financial and delivery risks, complete internal profitability analyses, and ensure solutions balance competitiveness with acceptable risk profiles.

Required Qualifications

Essential Experience

Previous experience in an outsourcing and operational role is desired. Integrated Facilities Management knowledge strongly preferred.

Core Competencies

Exceptional listening skills with the ability to synthesize client needs into actionable solutions. Strong presentation capabilities with flexibility to adapt style for diverse audiences. Commercial pricing familiarity and financial acumen to build, interpret, and articulate complex value propositions. Deep understanding of real estate outsourcing models and solution design principles.

Professional Capabilities

Ability to receive constructive feedback during presentation rehearsals and role-playing exercises. Skill in identifying growth opportunities during the pursuit process. Capacity to coordinate multiple stakeholders and ensure best practices are applied consistently across all deals. Strong analytical abilities for benchmarking, estimating, and risk assessment.

Strategic Impact

This role serves as a key differentiator in JLL's competitive positioning, directly contributing to improved win rates, enhanced profitability, and reduced deal risk. The Solution Manager ensures every proposal represents JLL's strongest capabilities while maintaining commercial viability and operational deliverability.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

153,600.00 – 168,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, New York, NY, San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.