Scrum Master

job summary:
Looking for a scrum Master that has managed large initiatives.

location: Chicago, Illinois
job type: Contract
salary: $65 - 75 per hour
work hours: 9am to 5pm
education: Bachelors

responsibilities:

• Performs a combination of duties in accordance with departmental guidelines:
• Serves, leads, coaches, and supports multiple Agile Scrum Teams on complex initiatives, with teams consisting of internal & external (onshore and offshore) as well as business and technical resources in the delivery of IT and business products and solutions.
• Responsible for product delivery.
• Facilitates Scrum ceremonies and agile practices (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the product owner, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering IT solutions. Identifies and resolves delivery impediments to optimize delivery flow.
• Appropriately leads resolution of complex impediments and escalates impediments that cannot be resolved to senior leadership.
• Manages risks and issues and acts to ensure they do not recur.
• Fosters an environment of continuous improvement / learning and drives substantial improvement to the team (e.g., via the retrospective process).
• Guides team members in achieving maturity in Agile principles and Scrum practices, developing a proven track record of driving consistent velocity and velocity increases on mature teams.
• Proactively monitors and assesses team health and project needs.
• Serves as recognized Agile subject matter expert, thought leader, and mentor with extensive knowledge of Agile processes, tools, best practices, and standards.
• Provides guidance to more junior Scrum Masters on Agile Reviews and provides feedback on potential new tools / processes in the Agile space and is a visible champion for adopting them once ratified.
• Contributes to maturing Agile at CNA through proactively bringing suggestions to COE / COPs Creates a strong team environment, with high team morale and cohesion Supports the Product Owner in managing backlog and guides the Product Owner / Scrum Team in prioritization, including maintaining relevant metrics.
• Maintains strong relationships within their Agile team, particularly with the Product Owner. Coordinates interactions within and outside the Scrum Team.
• Builds a trusting and safe environment within the team, Product Owners, and other stakeholders.
• Facilitates and manages conflict resolution within the team and key stakeholders; escalates more serious conflicts to leadership.
• Promotes practices that ensure delivery of quality products, ensuring that transparency is maintained around delivery progress, quality and schedule.
• May perform additional duties as assigned.

qualifications:
AI & Tooling Awareness

Applied AI Literacy: Demonstrated understanding of how Artificial Intelligence (AI) and Machine Learning (ML) concepts intersect with Agile delivery-e.g., predictive analytics for sprint planning, intelligent backlog grooming, or automation of reporting.

Tool Familiarity: Working knowledge of AI-enhanced platforms such as Jira Automation, Rovo, GitHub Copilot, Lucid AI, or Microsoft Copilot, with the ability to leverage these tools to streamline workflows, facilitate retrospectives, and enhance team productivity.

Data-Informed Decision Making: Ability to interpret AI-generated insights (e.g., velocity trends, risk flags, sentiment analysis) and translate them into actionable guidance for teams.

Change Enablement: Experience coaching teams through adoption of AI-driven practices, including ethical considerations, tool onboarding, and continuous learning.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.