Manager, Ramp Operations - Sales (Remote Opportunity)
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page. Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. Qualifications
This role is responsible for driving top-line sales performance across a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role ensures that short- and mid-term sales strategies are tailored to each hotel's unique positioning and market entry goals. This individual proactively identifies and pursues revenue-generating opportunities through market intelligence, strategic targeting, and professional selling practices. Key focus areas include the negotiated transient and group segments, prospecting and converting new business, and working closely with hotel teams to execute against property-specific commercial goals. The role leverages data, sales tools, and lead generation platforms to optimize funnel management, respond to inbound demand, and drive proactive outbound sales efforts. This position is instrumental in creating sales traction for hotels during a time of heightened need, requiring agility, strong communication, and a deep understanding of sales systems, hotel operations, and ramp strategy. Additional responsibilities include:
• Serve as the primary sales driver for a portfolio of opening and transitioning hotels across Hyatt's global portfolio.
•Manage incoming group and transient business leads from a variety of internal and external sources with professionalism and urgency.
•Qualify leads, understand hotel goals, and create customized proposals that align with both client needs and property objectives.
•Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of engagement.
•Conduct proactive outreach to secure new business across assigned properties.
•Perform in-depth market research and competitive analysis to identify target accounts and white space opportunities.
•Develop account strategies using market intelligence and Envision data to build long-term demand for ramping hotels.
•Leverage Hyatt's tools and databases to uncover new accounts and nurture emerging segments during hotel transitions.
•Provide regular updates on lead status, prospecting activity, and conversion progress.
•Use internal dashboards and analytics tools to measure effectiveness and adjust strategies in real time.
•Ability to travel up to 15% Qualifications
Experience Required:
•3-5 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
•Deep understanding of the group and corporate transient segments.
•Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
•Exceptional communication, negotiation, and client engagement skills.
•Proven ability to manage multiple hotel stakeholders and adapt sales strategies accordingly.
•Detail-oriented with strong organizational and analytical skills.
•Comfortable working in a fast-paced, high-visibility ramp-up environment.
•Bachelor's degree in marketing, Communications, Business, or a related field required Experience Preferred:
•Experience with hotel openings, transitions, or ramp performance is highly desirable.
•Knowledge of Hyatt's commercial ecosystem and regional sales structure.
•Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team. The salary range for this position is $95,000 to $105,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
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