Assistant Clinical Office Manager
Assistant Clinical Office Manager
DuPage Family Dental, a Cherry Tree Dental Office | Winfield, IL
Full-Time, Exempt
DuPage Family Dental, a Cherry Tree Dental office, is seeking a Full-Time, Exempt Assistant Clinical Office Manager to help lead and support the daily operations of our dental practice in Winfield, IL.
Benefits:
- Health insurance
- Vision insurance
- Dental insurance
- 401k with employer contribution
- Life insurance
- Paid Time Off
- Paid Holidays
What you'll do:
Patient Care & Customer Service
- Greet and welcome patients in a positive, professional, and caring manner.
- Consult patients on treatment options provided by the clinical team.
- Verify insurance coverage, ensure collection of co-payments, and address billing questions.
- Work collaboratively with dental team members to ensure the delivery of exceptional patient care.
- Provide superior customer service at all times, maintaining a non-judgmental and supportive demeanor.
- Ensure prompt setup and accurate maintenance of new patient accounts in the practice management system.
- Provide leadership and oversight to clinic staff to maintain a productive, efficient, and collaborative environment.
- Supervise and reinforce daily operational tasks and office priorities under the guidance of the Manager, Regional Clinical Operations.
- Support recruitment, onboarding, training, and ongoing development of team members.
- Assist in the performance management process by participating in staff evaluations and providing regular coaching and developmental feedback.
- Oversee patient scheduling, appointment confirmations, and follow-ups to ensure a full and efficient schedule.
- Monitor and maintain the sterilization area; ensure testing logs are completed.
- Review operational data and clinic performance metrics; recommend improvements based on findings.
- Process insurance payments, submit claims, and follow up on denials, appeals, and additional documentation requests.
- Ensure timely collection from patients and insurance providers.
- Follow established company policies related to collections and revenue cycle management.
- Post payments promptly and accurately in accordance with company standards.
- Reconcile daily deposits and credit card processing, ensuring balance and accuracy.
- Maintain confidentiality of all patient and clinic records in compliance with HIPAA regulations.
- Ensure full compliance with OSHA, CDC, HIPAA, and internal safety protocols.
- Complete tasks and projects assigned by the Manager, Regional Clinical Operations.
- Support a culture of accountability, teamwork, and high-quality patient outcomes.
What we seek:
- Associate degree in healthcare administration, business, or related field.
- Education and related work experience can be considered in lieu of associate degree.
- Bachelor's Degree in healthcare administration, business, or related field preferred
- Three (3) years' experience in dental or healthcare administration.
- Prior supervisory experience preferred.
- Proficient or the ability to become proficient within 90 days in dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
- Proficient in Microsoft Office Suite.
- Effective communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrated analytical thinking and data-driven decision making.
- Excellent organizational skills and attention to detail.
Recommended Jobs
Wind Field Service Technician
Req ID 86396 | Vernon Hills, United States ZF Services, LLC Job Description About the Team: The Service Technician role within ZF’s Wind Power Technology business unit is part of a small, hig…
COOK (FULL TIME AND PART TIME)
Job Description Job Description Unidine is hiring immediately for full time and part time COOK positions. Location : GreenFields of Geneva - 0N801 Friendship Way, Geneva, IL 60134. …
Digital Product Content Specialist
: Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose…
Full Time Assistant Store Manager (Store 2336)
Job Description Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global reta…
Business Systems Analyst (SAP Project Planning - Pharma/Logistics)
Job Description Job Description Position: Business Systems Analyst (SAP Project Planning - Pharma/Logistics) Location: Melrose Park, IL Duration: 6+ Months We are seeking an exper…
Invoicing / Accounts Receivable Clerk
Location: Chicago, illionois Schedule: Monday–Friday, 8:00 AM – 4:30 PM Pay Rate: $18–$20 per hour Employment Type: Permanent, Full-Time Service Invoicing & Billing Generate invoi…
FT 4-Day Work Week - Team Member
Job Description Job Description Salary: $15-$17 Great service, fast-paced team Our Mission is to serve our guests and our team with excellence, positivity and caring. Benefits: Wor…
Line Cook
We’re looking for a dedicated, detail-oriented Line Cook to join our team. The ideal candidate is passionate about fresh, local ingredients, thrives in a fast-paced environment, and works clean, or…