Admin Clerk (Inbound)

RJW Logistics
Romeoville, IL
Admin Clerk (Inbound) Location Romeoville, IL :

This position will train in another warehouse of RJW in the area before the new location opens!

Job Purpose: To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.

Essential Duties and Responsibilities:

  • Enter customer orders and scan /index documents as required.
  • Schedule the pick ups and delivery of customer loads.
  • Properly document orders in computer and update customer contact information.
  • Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures.
  • Clearly understand goals, policies, and procedures of RJW.
  • Communicate customer problems, leads, and inquiries to the appropriate personnel.
  • Maintain confidentiality of company information.
  • Recommend improvements and implement approved improvements.
  • Update reports as required by operations manager and COO.
  • Assist local dispatcher in update of Tee Cards.
  • Other tasks as assigned by manager.

Additional Responsibilities:

  • Positive telephone personality.
  • Capable of being trained to be ‘Phone Assertive'.
  • Exceptional customer service skills.
  • Organizational and scheduling skills.
  • Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

  • Basic office clerical skills.
  • Must be able to type at least 40wpm.
  • 1 - 2 years of clerical experience.
  • Basic transportation / logistics experience.

Education and/or Experience Required:

High School Diploma or general education

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Shipping & receiving: 3 years (Preferred)
  • Warehouse: 3 years (Preferred)

Work Location: In person

Posted 2025-09-27

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