Social Worker (LSW) - Emergency Department

Carle Health
Urbana, IL

Overview:

Provides social work services to patients and families within the Emergency Department in order to meet identified psychosocial needs, as well as to enhance problem-solving and coping capacities and to facilitate timely discharge by helping to connect patients and families to available community resources. The social worker provides psychosocial assessments, supportive counseling, trauma informed care, crisis intervention and works collaboratively with all other members of the healthcare team, ensuring clear communication and care planning to all patients.


This role will include field response into the community, likely several times per day, to provide mobile mental and behavioral health services to citizens within the C-U metro area. This work component will fulfill a community support mission in accordance with Illinois act 102-0580, the new Illinois law establishing the 988 response system. This field role will be developed and expand over time in close coordination with the regional EMS medical director, the Illinois Department of Public Health, the Illinois Division of Mental health, as well as interfacing with existing community support assets and networks.


****This position qualifies for a sign-on bonus!!!!

Responsibilities:

Essential Functions


Provides support and planning in cases of trauma, mental health crisis, death, and fetal demise.


Field response into community, partnered with EMS, to provide mobile mental and behavioral health services to citizens within the C-U metro area


Respond to all leveled traumas, victims of violence, and mental health pts in the ED


Work with security and spiritual care for confirming/notifying next of kin process


Connect victims with community programs & initiate communication with community resources


Connect with outpatient social work to assure barriers removed for follow


Collaboration for other needs: SANE patients, expirations, medication assistance, abuse/neglect cases, expirations, chemical dependency/ETOH, rehab resources, advance directives/POLST, Familiar Faces, Guardianship issues, sex trafficking, etc.


Attend meetings with leadership regularly with community resources to build a bridge for communication between our department and the community.


Evaluates patients for abuse/neglect and makes appropriate referrals, & assist ED staff with completing mandated reports of suspected abuse and/or neglect of minors, disabled adults, and seniors. Cooperate and collaborate with the investigating bodies for safe plans.


Involves patient and family in case planning decisions.


Keeps the director/manager informed of problematic cases, especially those involving legal or risk management issues.


Provides information and counseling for advance directives, power of attorney, and conservatorship.


Provides social work intervention to patient/families.


Responds to referrals from healthcare team members to identify available facilities and services for case specific needs during and post-ED visit.


Complete psychosocial assessments with patients to identify expressed implied or anticipated needs.


Find solutions to offer patients so that they can obtain needed prescription medications, e.g. coupons, copay cards, pharmaceutical assistance programs, Social Security Extra Help, 340B, One Time Rx Assistance, etc.


Find, and if possible, arrange transportation for patients to get to and from their medical appointments and/or home from the Emergency Department.


Educate about and connect patients with community resources to help meet their needs, e.g. non skilled help at home, meals/food, housing resources, charity assistance programs, support groups, trauma informed care, etc.


Provide empathic listening and emotional support to patients either in person or over the phone.


Department Specific Job Function


Provides support and planning in cases of trauma, mental health crisis, death, and fetal demise.


Field response into community, partnered with EMS, to provide mobile mental and behavioral health services to citizens within the C-U metro area


Respond to all leveled traumas, victims of violence, and mental health pts in the ED


Work with security and spiritual care for confirming/notifying next of kin process


Connect victims with community programs & initiate communication with community resources


Connect with outpatient social work to assure barriers removed for follow


Collaboration for other needs: SANE patients, expirations, medication assistance, abuse/neglect cases, expirations, chemical dependency/ETOH, rehab resources, advance directives/POLST, Familiar Faces, Guardianship issues, sex trafficking, etc.


Attend meetings with leadership regularly with community resources to build a bridge for communication between our department and the community.


Qualifications:

Education Level


Field of Study


Master's Degree


Social Work


Or


Bachelor's Degree


Social Work


Licenses/Certifications


Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)


Or


Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR)


Ability to coordinate multiple projects concurrently and establish priorities. Possesses strong planning and organizational skills. Self-motivated. Requires flexibility in hours and job duties. Ability to work effectively with diverse individuals and groups.


Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.


Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Salary Range: The compensation range for this position is $30.07per hour - $51.72per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Posted 2026-05-08

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