Commercial Line Account Manager

What We Offer:

• Competitive Salary: Annual base salary plus bonus potential
• Comprehensive Benefits Package: Health, dental, and vision insurance
• Retirement Savings: Retirement plan
• Work-Life Balance: Evenings off, 4.5-day work week, summer hours, and flexible schedule
• Paid Time Off: Generous PTO
• Career Development: Free continuing education and growth opportunities
• Team Engagement: Team lunches, holiday celebrations

Role Overview: As a Commercial Insurance Account Manager, you will be the primary liaison between our agency and our commercial clients. You'll manage client accounts, review and recommend insurance policies, conduct risk assessments, and ensure client satisfaction through proactive service.

Key Responsibilities:

• Client Management: Act as the main contact for commercial clients, handling inquiries, policy updates, and claims with efficiency.
• Policy Review: Evaluate existing insurance policies, identify any coverage gaps, and suggest appropriate solutions.
• Risk Assessment: Perform risk evaluations for clients' businesses, recommending necessary coverage adjustments.
• Renewals: Oversee policy renewals and ensure seamless transitions with proactive client communication.
• Documentation: Maintain accurate records and documentation in line with industry standards.
• Account Growth: Explore opportunities for expanding client coverage and advise on additional insurance products.
• Relationship Building: Develop and maintain strong client relationships to boost satisfaction and retention.

What We're Looking For:

• Licensing: Valid Illinois Property & Casualty insurance license required.
• Experience: At least 3 years of experience in commercial insurance account management or a related field preferred.
• Customer Service: Strong dedication to providing exceptional client service.
• Communication Skills: Excellent verbal and written communication abilities.
• Organizational Skills: Detail-oriented with the capability to handle multiple tasks simultaneously.
• Team Collaboration: Positive contributor to a team-oriented environment.

Industry Knowledge: Understanding of commercial insurance products and industry practices