Authorization Specialist

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Authorization Specialist, Full-time

Location: On- Site Arlington Heights

Days/Hours: Monday- Friday, 9:00 AM to 5:30 PM

OVERVIEW OF KEY RESPONSIBILITES:

• Contact referring provider's office to request clinical notes and follow-up, track progress
  
  
• Assist with the rescheduling list, reschedule appointments as needed
• Keep track of any incoming faxes in Updox
  
  
• Assist with Auth Help Chats, Klara, and emails
• Working along with the authorization department team and assisting in other areas as needed
  
  
• Review chart documentation to ensure the patient meets medical policy guidelines
• Prioritize incoming authorization requests according to the urgency, tracking process and status
• Obtain authorization via the payer website or by phone and follow up regularly on pending cases
• Maintain individual payer files to include up-to-date requirements needed to successfully obtain authorizations
• Confirm accuracy of CPT and ICD-10 diagnoses on the procedure order
• Review accounts with HMO plans and ensure that all required referrals are obtained from the referring provider prior to the appointment date
• Contact patients to discuss authorization status
• Perform all other duties as assigned

QUALITIES YOU SHOULD POSSESS:

• Knowledge of authorization procedure and its direct impact on the practice’s revenue cycle
• Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
• Basic understanding of human anatomy, specifically musculoskeletal
• Proficient use of CPT and ICD-10 codes
  
  
• Plans and prioritizes to meet deadlines
• Excellent customer service skills; communicates clearly and effectively
• Ability to multitask and remain focused while managing a high-volume, time-sensitive workload
  
  
• Solid, concise verbal and written communication skills
• Excellent computer skills
• Highly focused on detail, exceptional organizational and follow-through abilities
• Flexibility to adapt quickly to any disruptions or changes in the day
• Ability to be resourceful and self-reliant to take initiative making decisions when issues arise
  
  
• Possess information research skills and accurate data entry skills
  

EDUCATION, EXPERIENCE & REQUIREMENTS:

• High School Diploma or GED
• 2 years of medical prior authorization experience preferred 2 years experience in a medical-related field required
  

BENEFITS & TOTAL REWARDS:

Company paid time off and medical insurance:

• Paid time off, Vacation, plus 6 designated Holidays
• Comprehensive Medical Insurance with multiple plan options and employer premium cost-sharing
  

Employees have access to a selection of ancillary benefits to customize their coverage through employee-paid options:

• Dental Insurance
• Vision Insurance
• Life Insurance and AD&D
• Short and Long Term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• 401(k) with 4% company match, when eligible

Additional Perks:

• Paid on-site training
• Annual uniform allowance
• Competitive pay and growth opportunities
• Quarterly appreciation breakfast/ lunches

Bright Light Medical Imaging is impacted by the use of Artificial Intelligence (AI) for recruiting from vendors such as Indeed, Glassdoor, Zip Recruiter and LinkedIn as a result of these vendor’s presentation of received resumes in their portal. All employment interviewing and hiring decisions are made by our employees. For questions contact our recruiting team at [email protected]