Configuration Technician

: AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is looking for a level 1 Configuration Technician to join the organization. This position will be responsible for following platform documentation, processes, and production defaults in order to properly apply customer-specific, order-specific, and hardware-specific software.

Roles & Responsibilities

• Be able to build and configure computer servers by analyzing data sheets and system requirements provided by the engineering team
• Identify and troubleshoot computer hardware
• Install and configure operating systems; Windows and Linux
• Flash BIOS and other firmware
• Configure network switches
• Follow platform documentation and production defaults in order to properly apply customer-specific, order-specific, and hard-specific software to hardware systems
• Help other departments as needed

Qualifications

• One to two years of experience in a fast paced manufacturing facility
• Basic experience with server or networking equipment
• Be able to build and configure computer servers by analyzing data sheets and system requirements provided by engineering and sales
• Great attention to details
• Work well with others and demonstrate a great work ethic
• Work well under pressure
• Meets set deadlines and goals
• Able to work independently
• Maintain 5S standards
• Communicate any issues to supervisor
• Ability to read and write English, follow verbal instructions and use simple math
• Physical demands:
• Ability to lift 50+ pounds on a repetitive basis
• Ability to work on feet 8+ hours a day

Preferred Qualifications

• High school diploma or equivalent
• Experience with computer hardware
• Experience with various operating systems, Linux preferred

Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include:

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.