Customs Supervisor

As Customs Supervisor , you will act as the expert within our Customs team, guiding colleagues in all customs-related matters and ensuring the smooth handling of processes, maintaining compliance while supporting efficient and high-quality service delivery.

Your Tasks

• You are responsible for overseeing daily activities of our team of Entry Writers including document review, classification and entry filing.
• You assist the team with any customs issues, resolve customs holds or delays and interface with customs officials.
• You have deep knowledge of all regulation and procedures of U.S. Customs, FDA, USDA and other Government Agencies (PGA) and you will keep it up to date.
• You are responsible to ensure entries are submitted correctly and paid on time.
• You are confident in handling Post Summary Corrections, Protests and other post release issues.
• You train and coach staff, set performance targets and manage the workflow within the department.

Your Qualifications

• You are enthusiastic about customs regulations and enjoy working in a dynamic, global trade environment.
• Quality service and satisfied customers, whether internal or external, are important to you.
• Attention to detail, strategic time management and organizational efficiency are your strengths.
• You have at least three years of experience as an Customs Entry Writer and two years of experience supervising a team.
• Additional Customs certifications like CCS required.
• Customs Broker License is welcome but not required.
• Expericence in using netCHB is a plus.
• Knowledge of German or Spanish is helpful, but not a must.

You are interested?

Then apply now via our application form or send us your application with an indication of the possible starting date and your salary expectations to [email protected]

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Customs: 3 years (Required)

License/Certification:

• Customs Broker License (Preferred)
• Certified Customs Specialist (Required)

Ability to Commute:

• Schaumburg, IL 60173 (Required)

Work Location: In person