Lead Director - Architecture - Agentic, AI/ML - Pharmacy Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health has a bold agenda to transform health care and empower millions of customers on their path to better health. We are creating new solutions to make health care more accessible, more integrated, and more reliable for more people. We are looking for passionate, motivated people who want to join a growing team to make a difference in customers' lives and who want to be on the ground floor of innovation that aims to reinvent what a health care company can be.

Roles and Responsibilities

• Strategic thinking - able to identify a vision along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
• Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically
• Collaborate with various areas of the organization including business partners, product owners, architecture, security mavens, and IT engineering teams to understand business requirements and design specifications
• Collaborate with program delivery and engineering partners to define, refine and implement infrastructure and systems to provide secure and stable environments for co-developments, testing & training needs of our clients
• Provide technical guidance and support during Requests for Proposals (RFPs), including Best and Final Offers (BAFO), Right to Negotiate (RTN), Performance Guarantee (PG) Reviews, and Contract Reviews. Coordinate with security and client services and other enterprise team as required.
• Develop and maintain technical diagrams and documentation that reflect the full scope of the PBM Network, ensuring they are updated to align with advancements in technology.
• Create multiple versions of diagrams tailored to different audiences, including existing clients with NDAs, prospective clients, and internal stakeholders.
• Ensure accurate and timely information is provided to clients, enhancing our tech-forward approach and supporting the overall client engagement strategy.
• Conduct research on emerging technologies, design principles, and development frameworks to ensure software solutions remain current, fresh, and future proof
• Provide technical guidance in software design and development activities
• Write clean, scalable, and maintainable code using best practices and design patterns
• Design and implement complex software solutions for APIs, microservices, CI/CD, and real-time streaming pipelines on cloud platforms (Azure or GCP).

Required Qualifications

• 10+ years of technology delivery experience in designing, developing, and deploying production-ready systems
• 5+ years of experience working on Azure or GCP Cloud Applications/services
• 7+ years of relevant work experience in designing and building software applications with expertise in one or more modern programming languages such as Java, Python, FastAPI, Go, as well as the following: Relational databases (e.g., PostgreSQL, Azure SQL) and NoSQL databases (Mongo DB or Cosmos DB), Messaging systems like Apache Kafka, MQ etc, and Container Orchestration Frameworks like Kubernetes, Docker etc.
• 5+ years of experience in one or more of the framework such as Angular, React, Vue.js, jQuery and CSS framework Bootstrap
• 5+ years of experience leading software development projects by setting project goals, monitoring progress, tracking milestones, communication with stakeholders regarding project issues, and mentoring junior developers as needed
• In depth understanding of APIs and microservices-based architecture
• Proven experience in AI and agentic solution development, including:
  • Designing and deploying intelligent agents and autonomous workflows
  • Integrating AI/ML models into cloud-native applications
  • Leveraging LLMs, vector databases, and orchestration frameworks to build agentic systems
  • Applying prompt engineering, retrieval-augmented generation (RAG), and multi-agent collaboration patterns

Preferred Qualifications

• Health Care Industry domain knowledge
• Experience in enterprise development tools and methodologies (XP, Agile) including DevSecOps and DataOps
• Experience integrating with legacy mainframe/mid-range AS400 applications including developing roadmaps for modernization of the applications

Education

Bachelor's Degree in Computer Science or related field required

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 12/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.